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- Tasks: Lead pharmacy operations and support teams to deliver exceptional healthcare services.
- Company: Join Boots, a leading pharmacy with a commitment to innovation and teamwork.
- Benefits: Enjoy generous discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
- Qualifications: Experience in pharmacy operations and a proactive approach to problem-solving.
The predicted salary is between 37000 - 44000 £ per year.
Contract: Full-Time, 6-Month Secondment
Region: North Scotland
Closing date: 22/05/26
An exciting opportunity has arisen to join the Pharmacy Operations Field Team in Region 1 in the role of Pharmacy Support Manager (PSM). You will be part of the team of PSM’s who support our Store Leaders, Pharmacists and Area managers to ensure our pharmacies deliver an efficient and profitable pharmacy business and lead for innovation in our stores. This role is a 6-month secondment within R1 Scotland. You will be PSM covering the North of Scotland. You must be flexible enough to flow to the work across the region should the need arise.
Reporting directly into the Regional Pharmacy Operations Manager (RPOM), you will act with pace to ensure that our pharmacies are working efficiently and effectively to ensure a flawless patient experience in every store.
What you’ll be doing
As a Pharmacy Support Manager within our Central Operations team, you will play a pivotal role in ensuring our pharmacy services run smoothly and efficiently. You will report to Jacqueline Devlin and lead a dedicated team, driving operational excellence and supporting our mission to provide outstanding healthcare services.
Key responsibilities
- Oversee daily pharmacy operations, ensuring compliance with regulations and standards.
- Lead and develop a team of pharmacy staff, fostering a culture of collaboration and support.
- Implement strategies to enhance service delivery and customer satisfaction.
- Monitor performance metrics and drive continuous improvement initiatives.
- Collaborate with cross-functional teams to optimise pharmacy processes.
What you’ll need to have (our must-haves)
- Proven experience in pharmacy operations or management.
- Registered Pharmacist or Pharmacy Technician.
- 3 years community pharmacy experience.
- A proactive approach to problem-solving and decision-making.
- A commitment to delivering high-quality service and care.
It would be great if you also have
- Experience in a retail pharmacy environment.
- Knowledge of pharmacy regulations and compliance standards.
- Proficient use of IT including MS Teams & Powerpoint.
Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and explore various pathways within our organisation.
Rewards designed for you
- Boots Retirement Savings Plan.
- Generous employee discounts for you and a family member.
- Enhanced maternity/paternity/adoption leave pay.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Pharmacy Support Manager - Northern Scotland in London employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Support Manager - Northern Scotland in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy world, especially those who work at Boots or in similar roles. A friendly chat can open doors and give you insider info about the Pharmacy Support Manager position.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of pharmacy regulations and compliance standards. Show us that you're not just a candidate, but the perfect fit for leading our team and enhancing service delivery.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you tackled challenges head-on. We want to see how you can bring that proactive approach to our pharmacies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Boots family and making a difference in pharmacy operations.
We think you need these skills to ace Pharmacy Support Manager - Northern Scotland in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pharmacy Support Manager role. Highlight your relevant experience in pharmacy operations and management, and don’t forget to mention your commitment to delivering high-quality service!
Showcase Your Skills: We want to see your problem-solving skills and how you’ve led teams in the past. Use specific examples that demonstrate your ability to drive operational excellence and enhance customer satisfaction in a pharmacy setting.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Boots.
How to prepare for a job interview at Boots
✨Know Your Pharmacy Operations
Make sure you brush up on your knowledge of pharmacy operations and compliance standards. Familiarise yourself with the specific regulations that apply to the role, as well as any recent changes in the industry. This will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
As a Pharmacy Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and support. Think about specific situations where you drove operational excellence or improved service delivery.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to make quick decisions or implement strategies to enhance customer satisfaction. Be ready to discuss your proactive approach and how it led to positive outcomes.
✨Engage with Cross-Functional Teams
Collaboration is key in this role. Be prepared to talk about your experience working with cross-functional teams. Highlight any successful projects where you optimised processes or improved performance metrics, demonstrating your ability to work effectively across different departments.