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For Companies At a Glance
- Tasks: Provide exceptional patient care and expert advice in a dynamic healthcare environment.
- Company: Join Boots, a leading healthcare provider committed to inclusivity and personal growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your professional skills.
- Qualifications: Must be a registered pharmacist with strong communication and problem-solving skills.
- Other info: Opportunities for part-time roles and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
As a pharmacist with us you will be providing excellent customer and patient care - it’s listening and providing your expert advice and reassurance to deliver healthcare services. This is an exciting opportunity during a period of transformation to join a new team providing services to customers and patients across England in the growing Customer Support Centre. This role would require full time working at our Nottingham Support Office.
Key responsibilities
- Delivering New Medicines Service (NMS) conversations in line with the service specification, with the potential to expand to other services.
- Ability to deliver quality patient consultation via digital/virtual routes (e.g. telephone, video calls).
- Deep understanding of NMS, including drugs/conditions eligibility, always acting in the best interests of the patient, and makes consultation records to a high standard.
- Able to work efficiently in order to achieve business ambitions and goals, to support the call centre performance.
- Uses IT skills appropriate to role e.g. able to navigate Columbus efficiently or other activity involving digital systems.
- Takes responsibility to keep practice up to date and continually learns to improve practice.
- Delivering exceptional patient care to support a positive customer experience.
What you’ll need to have
- Pharmacist registered with the GPhC/PSNI/PSI with high personal credibility.
- Maintains a CPD portfolio and meets revalidation criteria.
- Role model for patient-centred care and consultation skills.
- Effective communication skills, including verbal communication over the phone.
- Great communication skills (both written and verbal).
- Confident in building professional networks with key stakeholders.
- Able to prioritise workload effectively.
- Able to work independently.
- Problem solving capability and be able to respond to unknown or unusual scenarios/queries.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Pharmacist - Healthcare Services in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacist - Healthcare Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Boots or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for virtual consultations! Since you'll be delivering patient care via digital routes, practice your communication skills over video calls. This will help you feel more confident and make a great impression during interviews.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled unusual scenarios in your previous roles. Employers love candidates who can think on their feet and provide excellent patient care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about our exciting transformation at Boots.
We think you need these skills to ace Pharmacist - Healthcare Services in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a pharmacist at Boots. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since effective communication is key in this role, be sure to demonstrate your verbal and written communication skills in your application. Share examples of how you've successfully communicated with patients or colleagues in the past.
Highlight Your Patient-Centred Approach: We want to see your commitment to patient care! Include specific instances where you've gone above and beyond to support patients, whether through consultations or by providing expert advice.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure it gets to us directly and allows you to explore more about the role and our fantastic benefits.
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Make sure you brush up on your knowledge of the New Medicines Service (NMS) and the specific drugs and conditions you'll be discussing. Being able to confidently explain these during your interview will show that you're not just a qualified pharmacist, but also someone who is genuinely passionate about patient care.
✨Practice Your Communication Skills
Since this role involves delivering consultations via digital routes, practice articulating your thoughts clearly over the phone or through video calls. You might even want to do a mock interview with a friend to get comfortable with the format and ensure your communication skills shine through.
✨Showcase Your Problem-Solving Abilities
Prepare for situational questions that test your problem-solving skills. Think of examples from your past experiences where you had to respond to unusual queries or scenarios. This will demonstrate your ability to think on your feet and provide excellent patient care.
✨Be Yourself and Build Rapport
During the interview, focus on building a connection with your interviewers. Show your personality and let them see how you would fit into their team. Remember, they’re looking for someone who can deliver exceptional patient care while also being a great colleague!
