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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in optics.
- Qualifications: Passion for customer care and eagerness to learn are essential.
- Other info: Flexible hours available; supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have experience in a retail or clinical environment.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant - Bolton (New Store) in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant - Bolton (New Store) in London
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians in Bolton. Familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently during the interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion for helping customers. Role-play with a friend or family member to get comfortable with answering questions and providing solutions.
✨Tip Number 3
Show enthusiasm for learning! Boots offers a fantastic training programme, so be ready to discuss how you love to learn new things. Share examples of when you’ve picked up new skills quickly or tackled challenges head-on.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your eagerness for the role.
We think you need these skills to ace Optical Assistant - Bolton (New Store) in London
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that relate to the job description, like any retail or clinical experience you have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique. This is your chance to stand out from the crowd!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits there!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you answer questions confidently and show your enthusiasm for the industry.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships or provided excellent service in previous roles. This will demonstrate your passion for customer care and your ability to connect with people.
✨Be Ready to Learn
Boots Opticians values personal development, so express your eagerness to learn. Mention any relevant training or workshops you've attended, and be open about your desire to grow within the company through their 'Step Into Optics' programme.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
