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- Tasks: Assist customers with eyewear solutions and support eye-tests in a dynamic retail environment.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while gaining valuable skills and experience.
- Qualifications: Passion for customer care and eagerness to learn are essential.
- Other info: Flexible working options available; supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have experience in a retail or clinical environment.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant - Blackburn (New Store) in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant - Blackburn (New Store) in London
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians in Blackburn. Familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about what you can bring to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer find the right eyewear or assist during an eye test. Role-playing these situations with a friend can boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Show your enthusiasm for learning! Boots offers a fantastic training programme, so be ready to discuss how you love to learn new things. Share examples of how you’ve picked up new skills in past roles or how you plan to grow in this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your eagerness to join the team.
We think you need these skills to ace Optical Assistant - Blackburn (New Store) in London
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that relate to the job description, like any retail or clinical experience you have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you answer questions confidently and show your enthusiasm for learning.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, practice how to build rapport quickly. Think of examples from past experiences where you've successfully helped someone or resolved an issue. This will demonstrate your passion for customer care.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the 'Step Into Optics' training programme or how the team fosters inclusivity.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression. Since you'll be working in a retail environment, think about how you would present yourself to customers in-store.
