Multi-Site Assistant Store Manager in London

As a Multi-Site Assistant Store Manager at Boots Opticians, you'll play a key leadership role across our London Colney, Hatfield and Amersham stores. Based primarily at London Colney, you'll also provide leadership support across Hatfield and Amersham, helping to ensure every customer receives an exceptional experience, whichever store they visit.

Working closely with the Store Managers, you'll help deliver the commercial and operational plans for each location while leading, motivating and developing high-performing teams. This is an exciting opportunity for someone who enjoys variety, thrives in different environments and is passionate about delivering outstanding patient care and commercial results.

No two days are the same. You'll support all aspects of the business, from delivering excellent customer service and driving store performance to supporting our clinical services, including patient pre-screening, dispensing, accuracy checks and ensuring our stores operate safely and efficiently.

As a people leader, you'll coach and develop colleagues across multiple locations, creating an inclusive culture where everyone can perform at their best. You'll also support key management responsibilities including rota planning, absence management, return-to-work meetings, performance conversations and colleague development.

This is an ideal opportunity for an experienced optical leader looking to broaden their experience across multiple stores while making a real impact on both colleagues and customers.

What you'll need to have:

• Previous experience working within an optical environment is essential.
• Previous leadership or management experience, with the ability to lead, coach and develop teams.
• A passion for delivering exceptional customer and patient experiences.
• Strong organisational skills with the ability to adapt to different store environments.
• Flexibility to work across London Colney, Hatfield and Amersham as required.

It would be great if you also have:

• Experience supporting commercial performance across more than one location.
• Confidence in leading operational change and driving business performance.
• A proactive approach to coaching and developing colleagues.

Our benefits:

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and non-clinical career development opportunities
• Enhanced maternity, paternity and adoption leave, plus a gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

We have a great range of benefits in addition to the above that offer flexibility to suit you. At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We're proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

If you're an experienced optical leader who enjoys supporting multiple teams, developing colleagues and delivering exceptional patient care, we'd love to hear from you.

What's next:

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we'll contact you as soon as we can. If successful, we'll arrange an interview with the hiring manager.

We're always open to discussing flexible working options and what these could look like for you, including job share and reduced hours. If you require additional support during the application or interview process, we're happy to provide reasonable adjustments to help you be at your best.