At a Glance
- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer focus.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a personal pension scheme.
- Other info: Flexible working options available; great career development opportunities await!
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 12 - 13 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About the role
From engaging with customers to providing personalised beauty consultations, your day will be filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you'll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Be comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in London employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in London
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. The more relaxed and confident you are, the better you'll connect with them during the interview.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during the interview. This personal touch can really make you stand out as a genuine brand ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Liz Earle team from the get-go!
We think you need these skills to ace Liz Earle - Customer Advisor in London
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture.
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've successfully connected with customers in the past. We want to see your personality!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boots
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their unique selling points. This will help you answer questions confidently and show your passion for the brand.
✨Emphasise Customer Experience
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build relationships and offer personalised consultations, as this is key to being a successful Customer Advisor.
✨Show Your Team Spirit
Liz Earle values teamwork, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share stories that demonstrate your ability to work well in a team and contribute to a positive work environment.
✨Stay Updated on Trends
Make sure you’re up to date with the latest skincare trends and innovations. Being knowledgeable about current beauty topics will not only impress your interviewers but also show your commitment to continuous learning.
