At a Glance
- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a passion for natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a bonus scheme.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a supportive team and make a real impact in skincare.
- Qualifications: Passion for skincare and experience in leading teams.
The predicted salary is between 27121 - 30506 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you'll need to have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (e.g. Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 37.5 per week, and your anticipated days of work will be flexible across the week. You will cover shifts between the hours of 8.00am and 7.00pm which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Liz Earle - Counter Manager in London employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong commitment to employee development through our award-winning Skin School programme and generous benefits including up to 75% discount on products, we foster a supportive and collaborative work culture that celebrates success and encourages ongoing learning. Join us in our beautiful Isle of Wight location, where you can truly make a difference in the lives of our customers while being part of a passionate team dedicated to natural beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager in London
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager in London
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping customers find their perfect products.
Highlight Your Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase any relevant experience you have in motivating and inspiring others. Talk about how you've successfully coached teams in the past and how you celebrate their successes. We’re all about teamwork here!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love it when candidates show they’ve done their homework and understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining the Liz Earle family!
How to prepare for a job interview at Boots
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit customers will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you’ve nurtured development and celebrated successes. This will demonstrate that you embody the 'We Are One Team' ethos.
✨Emphasise Customer Service Excellence
Outstanding customer service is key for this role. Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during your interview to highlight your empathy and understanding, which are crucial for building great relationships.
✨Prepare for Business Discussions
Since you'll be responsible for achieving sales targets, be prepared to discuss how you would create business plans and drive promotions. Think about strategies you've used in the past to meet targets and how you can apply them at Liz Earle.
