IT Project Manager in London

The Project Manager role is a key position, responsible for the mobilisation and management of projects within a large investment portfolio supporting the Retail side of our business. This is a great opportunity to work at the heart of the business, delivering technology critical to Boots' performance. The role involves working collaboratively with key business users and other IT colleagues, in an interesting and engaging environment. The projects you'll be working on may take many forms, from implementing new technology in the Boots Customer Support Centre to making changes to the EPOS system in our shops. You'll be responsible for scoping out projects, making sure they are delivered effectively and ensuring the correct project management processes are followed.

We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7 - in personalising their customer interactions. We're an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

Key responsibilities

• Co-ordinating all aspects of the project to ensure successful delivery of customer and business objectives.
• Bringing together project team members from across the business and third-party organisations to build and deliver the project plan.
• Leading the end-to-end project lifecycle, from planning, implementation, and evaluation of the projects.
• Adhering to project management frameworks and standards within the team, including good financial governance.
• Troubleshooting, problem-solving and escalating issues as required.

What you'll need to have (our must-haves)

• You’ll be experienced in IT project management (ideally PRINCE2 qualified) and managed IT projects end to end.
• The ability to bring together project team members from across the business and third-party organisations to build and deliver the project plan.
• Excellent stakeholder management skills with a strong ability to build relationships and influence.
• Strong communication skills.
• You’ll need to be resilient in the face of challenges, and care and support others within the team.
• You’ll need to be highly motivated and bought into the success of the team.
• Understanding and adherence to project management frameworks and standards within the team, including good financial governance.
• The ability to troubleshoot, problem-solve and elevate issues as required.
• It would be great if you also have experience in Retail IT projects.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.