Internal Communications Manager - Commercial in London

Internal Communications Manager - Commercial in London

London Full-Time 40000 - 50000 £ / year (est.) No working from home possible
B

At a Glance

  • Tasks: Create engaging internal communications that inspire and connect our 52,000 colleagues.
  • Company: Join Boots, a leading retailer with a vibrant and inclusive culture.
  • Benefits: Enjoy generous discounts, retirement savings, and enhanced family leave.
  • Other info: Be part of a supportive team that values creativity and collaboration.
  • Why this job: Make a real impact by shaping stories that resonate across the company.
  • Qualifications: Strong communication skills and ability to simplify complex information.

The predicted salary is between 40000 - 50000 £ per year.

Join our passionate and creative internal communications team at Boots, where we bring storytelling to life for our 52,000 colleagues across the UK and Ireland. As the Internal Communications Manager for Commercial, you will play a pivotal role in connecting our teams and ensuring they feel informed, inspired, and valued.

In this exciting role as Internal Communications Manager for Beauty, Commercial and ESG, you will own and deliver colleague communications that bring our plans to life in a clear and compelling way. Reporting to the Head of Internal Communications, you will work closely with senior leaders to translate category strategies into engaging narratives. Your creativity will shine as you lead communications for key trading moments and collaborate with Marketing to align internal and consumer activities.

Key responsibilities:

  • Translate commercial strategies into engaging colleague communications that resonate with store teams.
  • Champion Boots Brand products and drive advocacy through compelling storytelling.
  • Lead internal communications for Boots ESG agenda, translating strategy and achievements into clear, engaging colleague stories; partner with the ESG team to plan key moments including the annual ESG Report launch and related campaigns.
  • Create high-quality content across various channels, including newsletters, intranet articles, and social posts.
  • Measure campaign performance and use insights to continually improve communications.

What you'll need to have (our must-haves):

  • Excellent communications skills (written and verbal), with the ability to work calmly and creatively at pace to draft, edit and shape high-quality colleague communications and outline campaign plans.
  • Strong stakeholder management and influencing skills, able to build trusted relationships, provide clear counsel and challenge appropriately – shaping decisions early and aligning communications to business priorities.
  • Ability to simplify complex information into clear, engaging narratives.
  • Strategic planning and prioritisation skills.
  • A can-do, resilient mindset with a commitment to delivering high-quality outcomes.

It would be great if you also have:

  • A background or interest in beauty, retail, health, or wellness sectors.
  • Experience with design packages such as Adobe InDesign or Canva.

Rewards designed for you:

  • Boots Retirement Savings Plan (up to 12% company contribution)
  • Generous employee discounts for you and a family member
  • Enhanced maternity, paternity or adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Internal Communications Manager - Commercial in London employer: Boots

At Boots, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our 52,000 colleagues across the UK and Ireland. As the Internal Communications Manager for Commercial, you will enjoy generous employee benefits, including a robust retirement savings plan and enhanced family leave, while also having the opportunity to grow your career in a creative environment that values storytelling and collaboration. Join us in making a meaningful impact as we connect our teams and champion our brand's mission together.

B

Contact Details:

Boots Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Communications Manager - Commercial in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 2

Show off your storytelling skills! Prepare a few examples of how you've successfully communicated complex ideas in the past. This will help you stand out during interviews and show that you can translate strategies into engaging narratives.

Tip Number 3

Be ready to discuss your creative process! Boots values creativity, so think about how you can demonstrate your ability to craft compelling content across different channels. Bring some samples if you can!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Boots family!

We think you need these skills to ace Internal Communications Manager - Commercial in London

Excellent Communications Skills
Stakeholder Management
Influencing Skills
Creative Storytelling
Content Creation
Campaign Performance Measurement
Strategic Planning

Some tips for your application 🫡

Show Your Storytelling Skills:Since this role is all about connecting with colleagues through engaging narratives, make sure your application reflects your storytelling abilities. Use examples from your past experiences to showcase how you've effectively communicated complex ideas in a relatable way.

Tailor Your Application:We want to see how you fit into our team at Boots! Take the time to tailor your CV and cover letter to highlight your relevant skills and experiences that align with the job description. This shows us that you're genuinely interested in the role and understand what we're looking for.

Highlight Your Stakeholder Management Skills:This position requires strong stakeholder management, so don’t forget to mention any experiences where you've successfully built relationships and influenced decisions. We love seeing how you can navigate different personalities and priorities to get things done!

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Boots

Know Your Audience

Before the interview, take some time to research Boots and its internal communications style. Understand their brand voice and how they engage with their colleagues. This will help you tailor your responses and show that you're aligned with their values.

Showcase Your Storytelling Skills

As an Internal Communications Manager, storytelling is key. Prepare examples of how you've successfully communicated complex information in a clear and engaging way. Think about specific campaigns or projects where your narrative made a difference.

Prepare for Stakeholder Management Questions

Expect questions about how you manage relationships with senior leaders and other stakeholders. Be ready to discuss your approach to building trust and influencing decisions. Use real-life examples to illustrate your skills in this area.

Demonstrate Your Creativity

Boots values creativity in their communications. Bring along samples of your work, whether it's newsletters, social media posts, or campaign materials. Highlight how your creative approach has driven engagement and advocacy in previous roles.