At a Glance
- Tasks: Deliver engaging training sessions and develop others to enhance customer and patient care.
- Company: Join Boots, a forward-thinking company committed to inclusivity and personal growth.
- Benefits: Enjoy generous discounts, enhanced leave, pension plans, and extensive learning resources.
- Other info: Be part of a diverse team that values your unique contributions and supports your career journey.
- Why this job: Make a real difference in healthcare while inspiring others to excel in their roles.
- Qualifications: Qualified pharmacist with experience in retail and a passion for exceptional customer care.
The predicted salary is between 36000 - 60000 £ per year.
The Healthcare Academy Trainer will deliver training in line with the company and regional capability plan to support business initiatives, as part of a flexible training team. They lead for developing others who put people first, exciting them to exceptional performance and unleashing the potential of people at all levels to create an unrivalled customer and patient experience.
Responsibilities
- To work with the Learning and Development Manager and People Partners to deliver identified interventions, using in-store time to coach leaders on capability development.
- Engage and lead the delivery of training, skills development and knowledge in line with the regional capability plan.
- Contributes to the delivery of clinical governance and patient safety in all pharmacy and healthcare training interventions, providing feedback to the Clinical Governance Pharmacist, Area Manager and Store Leader where necessary.
- Provide feedback to Store Leaders and Area Managers on performance, attendance and contribution to training sessions.
- Provide feedback to the Learning & Development Manager on the impact and content of training interventions, to inform future design and plans.
- Work collaboratively with wider capability stakeholders to deliver quality, cost‐effective interventions.
- Be an authentic, flexible leader who develops others and inspires them to be part of the future the organisation is creating through strong belief and actions that deliver outstanding results.
Required Skills
- Comfortable with presenting group training sessions.
- Organisation of and planning of training interventions.
- Builds rapport easily with groups.
- Able to work collaboratively across the region.
- A passion for pharmacy-led retail.
- Lives and breathes legendary customer and patient care.
- Able to link commercial context with training interventions.
Experience
- A qualified pharmacist with 3–4 years broad grounding in a retailing environment and what makes legendary customer and patient care.
- Running group training sessions.
- Commercial leadership.
Benefits
- Generous Employee Discount.
- Enhanced Leave Entitlements.
- Company Pension.
- Access to a range of learning and development resources and programmes.
- Reimbursement of PSI fees in full.
- We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you.
Why Boots
You’ll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. People are at the heart of Boots, your support helps us go further, together.
What’s next
A member of the Resourcing Team will be in touch with you regarding your application should you be progressing to interview. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.
Healthcare Academy Trainer in London employer: BOOTS
At Boots, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises inclusivity and personal growth. As a Healthcare Academy Trainer, you will have access to extensive learning resources, generous employee benefits, and the opportunity to inspire others in delivering legendary customer and patient care. Join us in a role where your passion for pharmacy-led retail can flourish, and be part of a team dedicated to creating a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Academy Trainer in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots' values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a pharmacist aligns with their training needs and customer care ethos.
✨Tip Number 3
Show off your passion for training! Be ready to share examples of how you've developed others in the past. Highlight any innovative training methods you've used to engage and inspire your teams.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Healthcare Academy Trainer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training and development, especially in a healthcare setting. We want to see how your skills align with our mission of delivering exceptional customer and patient care.
Showcase Your Passion:Let your enthusiasm for pharmacy-led retail shine through! Share examples of how you've inspired others or contributed to a positive training environment. We love seeing candidates who are genuinely excited about making a difference.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly understand what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BOOTS
✨Know Your Training Stuff
Make sure you brush up on the latest training techniques and methodologies relevant to healthcare. Familiarise yourself with the regional capability plan and think about how you can contribute to it. Being able to discuss specific training interventions you've delivered in the past will show your expertise.
✨Showcase Your Leadership Skills
As a Healthcare Academy Trainer, you'll need to inspire others. Prepare examples of how you've successfully led training sessions or developed team members in the past. Highlight your ability to build rapport and engage participants, as this is crucial for delivering effective training.
✨Link Training to Patient Care
Be ready to discuss how your training interventions can enhance customer and patient experiences. Think about how you can connect commercial context with training content, and be prepared to share ideas on improving clinical governance and patient safety through your training.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company's training culture, their approach to learning and development, and how they measure the success of training interventions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
