Описание:Boots is reimagining retail through digital shopping journeys across Boots.com and assisted in-store channels, creating connected customer experiences. Its digital transformation includes a multi-year re-platforming programme for eCommerce and omnichannel capabilities.Задачи:Own and lead the product strategy, vision, and roadmap for retail eCommerce journeys across digital and omnichannel touchpoints.Lead, coach, and develop Product Leads, Product Managers, and Product Owners, building clear outcomes, strong delivery discipline, and a high-performing product culture.Partner with Technology and Architecture to shape and deliver the re-platforming of the digital commerce stack.Champion a customer-first, data-informed, hypothesis-driven approach, using insight, experimentation, and performance data to guide product decisions.Drive the shift from project-led delivery to a product-led operating model, embedding OKRs, outcome ownership, and continuous improvement.Build trusted relationships with senior stakeholders across digital, stores, marketing, supply chain, trading, operations, and technology, aligning the roadmap with customer, commercial, and business priorities.Lead omnichannel product thinking across click and collect, home delivery, assisted selling, in-store digital tools, and colleague-facing experiences.Monitor digital journey performance and health through KPIs, customer feedback, and operational insight, identifying opportunities to optimise and improve.Act as a senior product thought partner within Digital, Commercial, and Technology leadership teams, helping shape the broader digital transformation agenda.Требования:Proven experience in a Head of Product role or equivalent senior product leadership position.Strong understanding of eCommerce platforms, digital trading, customer journeys, and omnichannel fulfilment.Track record of leading product teams through complex digital change, including platform transformation, operating model evolution, and agile delivery at scale.Pragmatic, delivery-focused mindset, balancing long-term product vision with immediate business priorities, customer needs, and operational constraints.Excellent leadership and coaching skills, empowering product teams while creating clarity, accountability, and momentum.Strong customer and data orientation, with experience using product metrics, experimentation, research, and insight to guide decisions and measure outcomes.Confidence operating in a complex, matrixed organisation and influencing commercial, digital, technology, operations, and executive stakeholders.Будет плюсом: Experience in retail, eCommerce, or omnichannel environments.Условия:Discretionary annual bonus.Boots Retirement Savings Plan.Generous employee discounts.Enhanced maternity, paternity, and adoption leave pay, plus a gift card for anyone expecting or adopting a child.Flexible benefits scheme, including the option to buy additional holiday, discounted gym membership, life assurance, activity passes, and more.Free, 24/7 counselling and support through TELUS Health, the Employee Assistance Programme.
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Head of Product for Retail eCommerce in London employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
