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- Tasks: Lead innovative healthcare communications and drive impactful campaigns for Boots.
- Company: Join Boots, a leading health and wellness retailer with a strong community focus.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in healthcare communications and shape public perception.
- Qualifications: Proven experience in healthcare PR and strong media relations skills required.
- Other info: Be part of a diverse team committed to excellence and continuous improvement.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Contract: Permanent
Location: London Sedley Place or Nottingham Support Office
Closing date: 20th Feb 2026
What you will be doing:
Boots, the UK's leading health, wellness and beauty retailer, is seeking an accomplished and visionary Head of Healthcare and Wellness Communications to drive the communications agenda for these highly important strategic categories. The role requires an exceptional leader with proven expertise in healthcare communications, stakeholder engagement and reputation management at the highest level. Comfortable with operating in an exceptionally fast‑paced and ever‑evolving health and retail landscape, the successful candidate will be well versed at combining traditional PR approaches with innovative high‑impact storytelling. The position will play a pivotal role in continuing to cement Boots' position as the market leader in health and wellness, continuing to drive perception of the role of community pharmacy and showcasing the vast range of expert health and wellness products and services on offer.
Key responsibilities:
- Strategic Leadership: Develop, drive and execute Boots 'One Health' PR strategy, ensuring consistent alignment with business objectives and brand values. You will need to anticipate health and wellness trends, seize opportunities and respond decisively to the news agenda.
- Campaign Delivery: Oversee the conception, planning and execution of innovative, newsworthy communications campaigns for health and wellness, that resonate with key audiences. Measure and report on impact, ensuring Boots remains front of mind in a crowded market.
- Innovation & Insight: Identify emerging healthcare and wellness trends, leveraging market insights to inform communications strategy and maintain Boots' thought leadership position.
- Media relations: Develop and nurture strong relationships with health and wellness media and influencer contacts to maximise positive coverage and shape favourable perception of the brand.
- Stakeholder Engagement: Build and maintain influential relationships with media, healthcare professionals, industry bodies, regulatory authorities and key opinion leaders.
- Team Leadership & Development: Lead, inspire, and challenge a high-performing communications team. Set ambitious targets, foster a culture of excellence and ensure exceptional delivery against stretching KPIs.
- Continuous Improvement: Challenge the status quo, drive step‑change improvements, and ensure Boots is ahead of the curve with how it shares its stories.
- Reputation Management: Proactively manage Boots' reputation, responding swiftly and effectively to any issues. Navigate high‑pressure situations delivering effective responses under tight deadlines.
What you will need to have:
- Significant senior‑level communications experience in a fast‑moving healthcare, pharma or related environment.
- Proven track record in leading large‑scale healthcare PR campaigns and managing high‑profile reputational issues.
- Deep understanding of UK healthcare policy, regulation and market dynamics.
- Brilliant media operator with established network of journalists, influencers and key opinion leaders in the healthcare sector.
- Outstanding written and verbal communication skills, with the ability to distil complex information into simple messaging, with exceptional attention to detail.
- Demonstrable confidence and credibility in influencing media and key stakeholders at all levels, securing buy‑in for communications initiatives and acting as a trusted spokesperson.
- Strong commercial acumen and analytical skills, with the ability to measure communications effectiveness and ROI.
- Ability to thrive under pressure, managing competing priorities in a fast‑paced environment.
- Resilient, curious, creative, agile and unflappable in the face of challenge.
- Relevant degree or professional qualification in PR, communications, journalism, or healthcare preferred.
Rewards designed for you:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
About The Boots Group:
The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next:
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
We hope to hear from you soon.
Head of Healthcare And Wellness Communications in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Healthcare And Wellness Communications in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and wellness sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your expertise! Create a portfolio or a personal blog where you can share your insights on healthcare communications. This not only showcases your knowledge but also demonstrates your passion for the field. Plus, it’s a great conversation starter during interviews!
✨Tip Number 3
Prepare for those interviews! Research Boots thoroughly—know their values, recent campaigns, and the latest trends in health and wellness. Tailor your responses to show how your experience aligns with their goals. Confidence is key, so practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us. Don’t miss out on the chance to be part of something amazing at Boots!
We think you need these skills to ace Head of Healthcare And Wellness Communications in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Healthcare and Wellness Communications role. Highlight your experience in healthcare communications and how it aligns with Boots' vision. We want to see how you can bring your unique flair to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of campaigns you've led or innovative strategies you've implemented. This helps us understand the impact you've made in previous roles and how you can do the same at Boots.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with people, so don’t be afraid to show us your passion for healthcare and wellness communications. A bit of creativity goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Before the interview, dive deep into Boots' healthcare and wellness communications. Familiarise yourself with their recent campaigns, key messages, and any current trends in the health sector. This will not only show your genuine interest but also help you align your experience with their needs.
✨Showcase Your Leadership Skills
As a Head of Communications, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your strategic thinking and how you've driven results through effective leadership.
✨Build Connections
Since media relations are crucial for this role, think about how you can leverage your existing network. Be ready to discuss your relationships with journalists and influencers in the healthcare space. If possible, mention specific instances where these connections have led to successful outcomes.
✨Prepare for Tough Questions
Expect questions about handling reputational issues and managing crises. Think of scenarios where you've navigated challenges effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your problem-solving skills and resilience.