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- Tasks: Lead and inspire your team to deliver an amazing customer experience.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a desire to learn and lead.
- Other info: Access to industry-leading training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading "Step into Optics" training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager - Hyde (New Store) in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hyde (New Store) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've led a team or improved customer experiences in previous roles. This is your chance to shine and demonstrate how you can contribute to the store's success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - Hyde (New Store) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your customer service experience and any leadership roles you've had, as this will show us you're a great fit for the team.
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you’re excited about the opportunity to lead a team and contribute to the customer journey at Boots Opticians.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. This helps us understand your experience and skills without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BOOTS
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare specific examples of how you've handled customer interactions in the past, especially any challenging situations. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities like patient pre-screening and dispensing, brush up on these areas. Even if you don't have direct experience, showing a willingness to learn and discussing how you can support your team in these tasks will impress the interviewers.
✨Highlight Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think about specific instances where you've motivated others or helped them develop their skills. This is crucial for the role, so make sure to convey your passion for team development.
✨Research Boots Opticians
Take some time to understand Boots Opticians' values and their commitment to inclusivity and diversity. Mentioning this during your interview shows that you're aligned with their culture and are genuinely interested in being part of their team.
