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- Tasks: Lead and inspire your team to deliver an exceptional customer journey.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a desire to learn are essential.
- Other info: Access industry-leading training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading "Step into Optics" training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager - Blackburn (New Store) in London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Blackburn (New Store) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in customer service and team leadership aligns with the role of Assistant Store Manager. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! During the interview, be ready to share specific examples of how you've led a team or improved customer experiences in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager - Blackburn (New Store) in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for customers, as this is key for the Assistant Store Manager role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step!
Demonstrate Leadership Experience: If you've led or coached a team before, make sure to mention it! We’re looking for someone who can inspire and develop their team, so share examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at BOOTS
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare specific examples of how you've handled customer interactions in the past, especially any challenging situations. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Showcase Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think about times when you helped someone develop their skills or managed a team through a busy period. Highlighting these experiences will show that you're capable of inspiring and guiding your future team at Boots Opticians.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities, brush up on any relevant knowledge you have about patient pre-screening and dispensing. If you have experience in a clinical environment, be sure to mention it. This will help you stand out as a candidate who understands the unique aspects of the role.
✨Embrace the Company Culture
Boots Opticians values inclusivity and diversity, so it's important to align yourself with their culture. Research their values and think about how you can contribute to a positive working environment. During the interview, express your enthusiasm for fostering a supportive atmosphere where everyone can thrive.
