At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail and healthcare environment.
- Company: Join Boots, a leading retailer with a focus on customer care and community health.
- Benefits: Enjoy competitive pay, generous discounts, and flexible benefits tailored for you.
- Other info: Great opportunities for career growth within Boots and beyond.
- Why this job: Make a real impact by supporting customers and developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Located in the heart of Harrogate town centre, this is more than just a store‑it’s a busy, high‑footfall destination serving shoppers, commuters and tourists every day. With a unique blend of retail, pharmacy and premium beauty, plus a wide range of NHS and private healthcare services‑from Pharmacy First and travel vaccinations to advanced health checks‑this is your chance to step into a truly dynamic leadership role. Guided by our purpose, “With you. For life.”, you’ll play a key role in supporting customers through the moments that matter‑whether that’s accessing expert healthcare, exploring leading beauty brands, or finding everyday essentials.
As Assistant Manager, you’ll be the second in command in a large, fast‑paced destination store where retail and healthcare come together at scale. Working across both areas, you’ll lead from the front‑connecting with customers, understanding their needs, and inspiring your team to deliver exceptional service every day. You’ll support the Store Manager to drive commercial performance while ensuring the store runs safely, efficiently and compliantly.
What you’ll be doing:
- Lead and inspire a large, multi‑skilled team to deliver outstanding customer and patient care
- Drive business growth and commercial performance through strong leadership on the shop floor
- Coach and develop your team through regular feedback, support and performance conversations
- Deliver a safe, efficient retail and pharmacy operation, ensuring stock availability, cost control and minimal loss
- Conduct audits, reviews and risk assessments to protect patient and public safety
- Use data, trends and insight to respond quickly to customer needs in a high‑energy environment
What you’ll need to have (our must‑haves):
- Experience leading a team in a customer‑facing environment
- A strong understanding of how to motivate performance through coaching and inspiration
- A collaborative approach and the ability to thrive in a fast‑paced, team‑driven store
It would be great if you also have:
- Experience within community pharmacy or healthcare
- Confidence in using and adapting to new systems and technology
Where your brilliance can take you:
As Assistant Manager in a large store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s becoming Store Manager of your own store, or moving to one of our Flagships, there’s plenty of room to grow at Boots. We have field‑based roles that influence operations, resourcing, clinical governance and colleague development across multiple stores, as well as opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, there are a variety of positions across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.
Rewards designed for you:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
A bit about us:
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Assistant Manager (Large Store) in London employer: Boots
At Boots, located in the vibrant heart of Harrogate, we offer more than just a job; we provide a dynamic environment where retail and healthcare converge. As an Assistant Manager, you'll enjoy a supportive work culture that prioritises employee growth, with clear pathways to advance your career, whether in-store or at our Nottingham Support Office. With competitive benefits, including generous discounts and a comprehensive Employee Assistance Programme, we ensure our team feels valued and empowered to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Large Store) in London
✨Tip Number 1
Get to know the company inside out! Research Boots, especially their values and services. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their mission of supporting customers through the moments that matter.
✨Tip Number 2
Practice your leadership stories! Think about times you've inspired a team or handled a tough situation. When you get the chance to talk about your experience, these stories will help you stand out as a strong candidate for the Assistant Manager role.
✨Tip Number 3
Be ready to showcase your coaching skills! Prepare examples of how you've motivated your team in the past. Boots is looking for someone who can drive performance, so showing off your ability to develop others will definitely catch their eye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to adapt to new systems, which is a big plus for this role.
We think you need these skills to ace Assistant Manager (Large Store) in London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired and motivated others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Purpose:Remember our purpose: 'With you. For life.' Make sure your application reflects how you align with this mission. Share experiences where you've supported customers or made a difference in their lives, as this will resonate with us.
Be Data-Driven:In your application, mention how you've used data and insights to drive performance in previous roles. We love candidates who can respond quickly to customer needs, so any examples of adapting to trends will definitely catch our eye!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you'll be able to showcase your skills directly to us. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Boots
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the store's offerings, especially the blend of retail, pharmacy, and beauty services. Understanding how these elements work together will help you demonstrate your enthusiasm and readiness to lead in this dynamic environment.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate a team. Think of specific examples where you've inspired others or improved performance through coaching. This role is all about leading from the front, so highlight your ability to connect with both customers and your team.
✨Emphasise Customer Care
Since this position revolves around exceptional customer service, come equipped with examples of how you've gone above and beyond for customers in previous roles. Discuss how you would ensure that every customer leaves satisfied, especially in a high-footfall environment like this one.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced setting. Think about potential challenges you might face in the store and how you would handle them. Being able to articulate your thought process will show that you're ready to tackle the demands of the role.
