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For Companies OverviewLocation: Nottingham, Full-Time
Contract: Permanent
Recruitment Partner: Frankie McCallister-Lyas
The In-Store Creative Design team is responsible for delivering in-store solutions for new customer experience propositions by store format. Creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance. The role focuses on assisting with concept development, design documentation and store rollout activity. While also developing technical, creative and commercials skills within a fast-paced environment.
Responsibilities
Creation of in-store creative briefs through to delivery of design intent concepts, in line with business objectives and customer insights
Work closely with subject matter experts (both internal and external) to deliver practical designs – reviewing operational, commercial and accessibility requirements, within budget
Review of basic creative design drawings, including plans, elevations, and on shelf displays
Present design concepts clearly and confidently to stakeholders
Support in translating the creative intent into communication, merchandising, layout and design development briefs
Managing the design and development of on-shelf display aids directly with our external agencies
Brief and liaise with internal visualiser to achieve wider sign off for bespoke / new store concepts
Support prototype build reviews & attend site review, supplier meetings and design reviews where appropriate
Work within critical paths and costs in line with project plans and support creation of PINS reports
Assist in reviewing stores and trials post launch to capture learnings and feedback
Support the approval of 3rd party brand designs across the store, including our premium brands (which includes relationship building with our key partners)
Maintain design documentation and standards
Learn and apply basic principles of retail design and spatial storytelling
Be curious about retail trends, sustainability and customer behaviour
Day-to-day tasks including updating project PINS and raising POs
What you\’ll need to have
Good communication skills, with the ability to express ideas through both written and oral communication to either individuals or groups
Strong visual and organisational skills
Have some experience and knowledge of design processes, from creation of a brief to managing a concept into reality
Ability to work well with other across different teams and build relationships. Holding others to account and able to deal with challenging conversations, escalating where expectations are not met
Ability to collaborate with and lead external agencies and brands, with experience in project management, managing critical paths and costs in line with project plans while managing stakeholders in line with expectations
Able to work at pace to deliver business plans right first time in line with critical dates and within budget
Understand our customers\’ needs ensuring we can continue to develop and innovate the customer experience for the future. With an awareness of customer, market changes and industry best practice, and a passion for retail design
A proactive, creative thinker who focusses on future thinking whilst keeping processes simple
Have a basic understanding of fixture, fittings, constructions and materials
Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)
What\’s nextIf your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you\’ll be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Contact Detail:
BOOTS Recruiting Team
How to prepare for a job interview at BOOTS
✨Know Your Design Basics
Brush up on your understanding of retail design principles, especially around fixtures, fittings, and materials. Being able to discuss these elements confidently will show that you’re not just creative but also practical in your approach.
✨Showcase Your Communication Skills
Prepare to express your ideas clearly, both in writing and verbally. Practice presenting your design concepts as if you were in the interview, focusing on how you would engage stakeholders and explain your thought process.
✨Familiarise Yourself with Boots' Brand
Research Boots’ current in-store designs and customer experience strategies. Understanding their brand ethos and recent projects will help you align your ideas with their objectives and demonstrate your genuine interest in the role.
✨Prepare for Collaboration Questions
Think of examples where you've successfully worked with teams or external agencies. Be ready to discuss how you managed relationships and handled challenging conversations, as this role requires strong collaboration skills.
