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For Companies At a Glance
- Tasks: Help customers with skincare advice and meet sales targets while showcasing Liz Earle products.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer experience.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a chance to become a certified skin expert.
- Why this job: Be part of a supportive team that values diversity and empowers you to be your authentic self.
- Qualifications: No specific experience required, just a passion for skincare and helping others.
- Other info: Flexible working options available, including job shares and reduced hours.
The hourly rate for this role is €13 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About the role
- You will be based on our Liz Earle counter in store and report into the Counter Manager.
- Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you'll need to have
- We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount
- Monthly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Retirement Savings Account
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and their unique selling points. Being knowledgeable about the brand will help you engage customers effectively and demonstrate your passion for their skincare philosophy.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer needs and queries, showcasing your ability to provide personalised consultations.
✨Tip Number 3
Stay updated on the latest skincare trends and innovations. This knowledge will not only impress your interviewers but also enable you to connect with customers looking for the best solutions for their skincare needs.
✨Tip Number 4
Emphasise your teamwork skills during the interview. Liz Earle values collaboration, so sharing examples of how you've successfully worked in a team will demonstrate that you're a great fit for their culture.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Advisor at Liz Earle. Tailor your application to highlight how your skills and experiences align with their needs.
Showcase Your Passion for Skincare: In your application, express your enthusiasm for skincare and beauty. Mention any relevant experience or knowledge about skincare trends that would make you a great fit for the role.
Highlight Customer Service Skills: Emphasise your ability to build relationships with customers and provide personalised consultations. Use specific examples from your past experiences to demonstrate your customer service skills.
Personalise Your Application: Make sure to personalise your cover letter and CV for Liz Earle. Mention their values such as 'We Care More' and 'We Never Settle', and explain how you embody these principles in your work.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Skincare
Make sure to express your genuine interest in skincare and beauty during the interview. Share any personal experiences with Liz Earle products or similar brands, as this will demonstrate your enthusiasm and knowledge about the industry.
✨Emphasise Customer Service Skills
Highlight your ability to build relationships with customers. Prepare examples of how you've successfully assisted customers in the past, showcasing your empathy and understanding, which are key traits for a Customer Advisor role.
✨Familiarise Yourself with Liz Earle Values
Understand and align yourself with Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these values resonate with you and how you can embody them in your role.
✨Prepare for Sales Target Discussions
Since meeting sales targets is part of the job, be prepared to talk about your experience with sales. Think of specific instances where you met or exceeded targets and how you can contribute to the team's performance at Liz Earle.
