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- Tasks: Connect with customers and provide expert health and wellness advice to enhance their wellbeing.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and diversity.
- Benefits: Enjoy competitive pay, employee discounts, flexible benefits, and a supportive work environment.
- Other info: Full training provided, with opportunities for career growth and personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic team.
- Qualifications: Passion for health and wellness, great communication skills, and a willingness to learn.
The predicted salary is between 28 - 31 £ per hour.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required and full training will be provided.
Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
This is an interactive, people-focused role - you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales-based role, but it’s all about team success—no competitive, performance-based commission here.
We’ll support you to complete a Healthcare Training Programme at NVQ2 level. We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you’ll need to have
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Health and Wellness Sales Advisor in Liverpool employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Wellness Sales Advisor in Liverpool
✨Tip Number 1
Get to know the company and its products inside out! When you walk into that interview, show your passion for health and wellness. We want to see that you’re genuinely interested in helping customers find the right solutions.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. This will help you feel more comfortable starting conversations and putting customers at ease.
✨Tip Number 3
Be ready to share your own experiences with health and wellness. Whether it’s a product that worked wonders for you or a wellness routine you swear by, personal stories can really resonate with customers and show your authenticity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Health and Wellness Sales Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see how much you care about making a difference in people's lives!
Be Personable: Since this role is all about connecting with customers, make sure your application reflects your warm and approachable nature. Use friendly language that shows you’re ready to engage with people.
Highlight Team Spirit: We love team players! Mention any experiences where you’ve worked collaboratively or contributed to a group’s success. It’ll show us you’re the right fit for our supportive environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps you stand out from the crowd.
How to prepare for a job interview at Boots
✨Know Your Health and Wellness Stuff
Brush up on the latest trends and products in health and wellness. Being knowledgeable will help you answer questions confidently and show your passion for the field.
✨Practice Your People Skills
Since this role is all about connecting with customers, practice starting conversations and asking open-ended questions. Role-play with a friend to get comfortable discussing sensitive topics.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've contributed to team success in the past, as this role values collaboration over competition.
✨Be Ready to Learn
Express your enthusiasm for completing the Healthcare Training Programme. Show that you're proactive about learning new products and services, which will help you provide the best customer experience.