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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the renowned Liz Earle brand with a focus on natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers to feel confident.
- Qualifications: Experience in leading teams and outstanding customer service skills are essential.
- Other info: Dynamic role with opportunities for personal growth and development in skincare expertise.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you'll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare and beauty products with customers
Our benefits:
- Liz Earle Employee discount of up to 75%
- Store discount
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Retirement Savings
Liz Earle in Lisburn employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle in Lisburn
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers or during interviews, you can show your passion and understanding of what makes Liz Earle special.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role at Liz Earle. Personal connections can make all the difference!
✨Tip Number 3
Practice your interview skills! Think about common questions for a Counter Manager role and prepare your answers. Role-playing with a friend can help you feel more confident and ready to shine when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a team that truly cares about its people and customers.
We think you need these skills to ace Liz Earle in Lisburn
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your personal experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase any previous experience you have in motivating and inspiring others. Use specific examples of how you've supported your team in the past, and how you plan to do the same at Liz Earle.
Emphasise Customer Service Excellence: Outstanding customer service is key to our ethos. In your application, share stories that demonstrate your ability to connect with customers and provide them with personalised consultations. We want to know how you ensure every customer feels valued and understood.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to Liz Earle. Use our values—We Care More, We Never Settle, We Are One Team—as a guide to structure your responses. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at BOOTS
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Familiarise yourself with their key ingredients and benefits, as well as the brand's ethos. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to achieve targets or celebrated their successes. This will demonstrate that you can embody the 'We Are One Team' value.
✨Practice Customer Interactions
Since customer service is key, practice how you would handle different customer scenarios. Think about how you'd provide personalised consultations and skin services. Role-playing these interactions can help you feel more confident during the interview.
✨Be Ready to Discuss Business Plans
Understand the basics of creating business plans and driving promotions. Be prepared to discuss how you would approach achieving sales targets and improving team performance. This shows you're not just passionate about skincare but also about the business side of things.
