At a Glance
- Tasks: Lead a team and enhance customer experience in a dynamic optical retail environment.
- Company: A leading optical retailer in Lincoln with a focus on inclusivity.
- Benefits: Discretionary bonus, career development opportunities, and supportive training programs.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Previous customer-facing experience and a passion for learning.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading optical retailer in Lincoln is looking for an Assistant Manager to lead a team and enhance the customer experience. You will manage store operations and clinical activities while supporting staff development through training programs.
Candidates should have previous customer-facing experience and a desire to learn. The role offers a variety of benefits, including a discretionary bonus and career development opportunities in an inclusive environment.
Optics Assistant Manager - Lead Team & Customer Experience in Lincoln employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Optics Assistant Manager - Lead Team & Customer Experience in Lincoln
β¨Tip Number 1
Network like a pro! Reach out to people in the optical industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
β¨Tip Number 2
Show off your customer experience skills! During interviews, share specific stories where you enhanced customer satisfaction or resolved issues. This will highlight your fit for the role and your passion for great service.
β¨Tip Number 3
Prepare for situational questions! Think about how you'd handle team dynamics or customer complaints. Practising these scenarios can help you feel more confident and ready to impress during the interview.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Optics Assistant Manager - Lead Team & Customer Experience in Lincoln
Some tips for your application π«‘
Show Your Customer-Facing Experience: Make sure to highlight any previous roles where youβve interacted with customers. We want to see how youβve enhanced customer experiences in the past, so share specific examples that showcase your skills!
Emphasise Team Leadership Skills: As an Assistant Manager, leading a team is key! Tell us about your experience in managing or training others. We love to see how youβve supported staff development and created a positive work environment.
Be Genuine About Your Desire to Learn: Weβre all about growth here at StudySmarter! Let us know how youβre eager to learn and develop in this role. Share any relevant training or courses youβve taken that show your commitment to personal and professional development.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and get to know you better. Donβt miss out on this opportunity!
How to prepare for a job interview at BOOTS
β¨Know Your Stuff
Make sure you understand the optical retail industry and the specific role of an Assistant Manager. Brush up on key terms and concepts related to customer experience and team leadership, so you can speak confidently about how you can enhance both.
β¨Showcase Your Leadership Skills
Prepare examples from your previous roles where you've successfully led a team or improved customer satisfaction. Be ready to discuss how you can support staff development through training programs, as this is crucial for the position.
β¨Demonstrate Your Customer Focus
Think of specific instances where you've gone above and beyond for customers. Highlight your customer-facing experience and how it has shaped your approach to enhancing the customer experience in a retail setting.
β¨Ask Thoughtful Questions
Prepare questions that show your interest in the company and the role. Inquire about their current team dynamics, training programs, and how they measure success in customer experience. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.