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For Companies At a Glance
- Tasks: Assist customers with eyewear needs and provide top-notch service.
- Company: Join a leading retail company in Leicester with a focus on customer care.
- Benefits: Enjoy employee discounts, retirement savings plan, and industry-leading training.
- Why this job: Be the face of customer service and make a difference in people's lives.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail company in Leicester is seeking an Optical Assistant to join their Boots Opticians store. As a fundamental part of the team, you will be the first and last contact for customers, helping them with eyewear needs and providing exceptional customer service. This full-time role includes industry-leading training, along with responsibilities like dispensing glasses and supporting eye tests.
The company offers a range of benefits, including a retirement savings plan and employee discounts.
Optical Assistant - Customer Care & Eyewear Guidance in Leicester employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant - Customer Care & Eyewear Guidance in Leicester
✨Tip Number 1
Get to know the company! Research Boots Opticians and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and customers.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be the face of the store. Role-play with a friend or family member to nail down how you'd handle different customer scenarios. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you go for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and keep yourself fresh in their minds. Plus, it shows you’re proactive and keen on the role!
We think you need these skills to ace Optical Assistant - Customer Care & Eyewear Guidance in Leicester
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any previous experiences where you’ve gone above and beyond to assist someone, especially in a retail or service environment.
Highlight Relevant Skills: Make sure to mention any skills that relate to eyewear guidance or customer service. If you've got experience with dispensing glasses or supporting eye tests, don’t hold back – we want to know about it!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description, like 'customer care' and 'eyewear needs', to show us you’re a perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at BOOTS
✨Know Your Eyewear Basics
Brush up on your knowledge of different types of eyewear and lenses. Being able to discuss the benefits of various options will show your passion for the role and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for the Optical Assistant role.
✨Familiarise Yourself with the Company
Research the retail company and its values. Understanding their approach to customer care and eyewear guidance will allow you to align your answers with what they’re looking for in a candidate.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, problem-solving, and customer interactions. Practising your responses will help you feel more confident and articulate during the interview.
