At a Glance
- Tasks: Lead a team, inspire customers, and drive sales at our Liz Earle counter.
- Company: Join the iconic Liz Earle brand with a passion for natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a bonus scheme.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a supportive team and make a real impact in skincare.
- Qualifications: Passion for skincare and experience in team leadership and customer service.
The predicted salary is between 27121 - 30506 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have:
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service - experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have:
- Experience using skincare products on customers.
Our benefits:
- Employee discount of up to 75% on Liz Earle Products.
- Additional store discount (e.g. Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager in Kingston upon Thames employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates teamwork and personal growth. With generous employee discounts, a comprehensive development programme, and a commitment to flexibility, we empower our Counter Managers to thrive in their roles while nurturing their passion for skincare. Join us on the Isle of Wight and be part of a brand that truly cares about its people and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager in Kingston upon Thames
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing customer interactions with friends or family. This will boost your confidence and help you nail those customer service scenarios during the interview.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've motivated a team or achieved sales targets. Be ready to share these stories in your interview to demonstrate that you can inspire and support your future team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle family. Don’t forget to follow up after applying; a little enthusiasm goes a long way!
We think you need these skills to ace Liz Earle - Counter Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping customers find their perfect products.
Highlight Your Team Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and any successes you've achieved together. We’re all about inspiring performance!
Emphasise Customer Service Excellence:Outstanding customer service is key in this role. Use your application to share specific examples of how you've gone above and beyond for customers. We want to know how you create welcoming and empathetic experiences for everyone who walks through the door.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Liz Earle family. We can’t wait to hear from you!
How to prepare for a job interview at Boots
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle products and their benefits, as well as general skincare trends. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Since the role involves leading a team, be ready to share examples of how you've motivated and inspired others in the past. Think about specific situations where you provided constructive feedback or celebrated team successes, as this aligns with the company's values.
✨Emphasise Customer Service Excellence
Prepare to discuss your approach to outstanding customer service. Share anecdotes that highlight your ability to empathise with customers and create personalised experiences. This is crucial for a role that focuses on building great relationships with customers.
✨Be Ready to Discuss Sales Strategies
Since achieving sales targets is a key responsibility, come prepared with ideas on how you would drive promotions and create business plans. Think about how you can leverage your previous experience to meet and exceed sales goals at the Liz Earle counter.
