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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Boots Opticians, a diverse and inclusive workplace.
- Benefits: Quarterly bonuses, generous discounts, and flexible benefits scheme.
- Other info: Opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Passion for customer care and a desire to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
Retail Assistant (Opticians) in Kent employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you show up for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Assistant (Opticians) in Kent
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile to help someone, as this aligns perfectly with what we value at Boots Opticians.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits with our team and the specific responsibilities mentioned in the job description.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your application. This is your chance to show us who you are beyond your qualifications, so feel free to share your interests and what makes you unique.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Since the role is all about building relationships with customers, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion for customer care during the interview.
✨Familiarise Yourself with Eyewear Products
Take some time to learn about different types of eyewear, lenses, and the services offered at Boots Opticians. Being knowledgeable about the products will not only impress your interviewers but also help you answer questions confidently.
✨Prepare for Role-Play Scenarios
Interviews for retail positions often include role-play scenarios. Practice how you would greet a customer, ask about their needs, and suggest products. This will help you feel more comfortable and demonstrate your ability to connect with customers.
✨Show Your Willingness to Learn
Express your desire to learn and grow within the company. Mention any relevant training or courses you've taken, and be ready to discuss how you can contribute to the team while developing your skills in the retail environment.