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- Tasks: Lead research projects to drive insights for Beauty brands and enhance customer understanding.
- Company: Join Boots, a leading beauty retailer committed to inclusivity and innovation.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact in the beauty industry by turning insights into action.
- Qualifications: 5+ years in research with strong storytelling and project management skills.
- Other info: Opportunities for personal growth and career progression in a dynamic team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Role: Insights Manager
Contract: Fixed-Term - 14 Months
Location: Nottingham
Recruitment Partner: Kershia Broughton
What you'll be doing: As an Insights Manager you will be part of the Beauty Insights Boots UK team based in Nottingham who are instrumental in supporting our great Beauty brands and categories grow their business through customer, market and performance insights. You’ll be leading Research projects & leveraging our suite of insights tools/platforms available to deliver strategic insights and solutions. You will work with a wide range of stakeholders across our Beauty business to drive commercial advantage by putting the customer at the heart of the decision‑making process. A strong focus on development across the wider team will provide opportunities and support for considerable personal growth and progression to becoming a well‑rounded insight professional. Our ideal candidates will have a mix of commercial understanding, excellent Research skills and a passion for turning insight into action.
Key responsibilities:
- Research partner to our Beauty commercial and marketing teams supporting them in developing their activity, shaping the future of our business.
- A passion for insights, ensuring customer understanding is at the heart of decision making, strategy and activation.
- Capturing, synthesising and communicating the reality of customer behaviour, beliefs, attitudes and motivations; applying these insights to ensure an unmatched Beauty proposition.
- Utilising the suite of insight tools/platforms available and working with external agencies.
- Support our commercial teams to run research paid for by suppliers, ensuring it is fully compliant with best practice business process and GDPR.
- Working closely with key senior stakeholders to advise on best insight solutions and champion the voice of the customer.
- Identify and drive the business performance through holistic provision of insight, seamlessly integrating different research, customer and market sources.
- Contribute to a culture of innovation, pushing boundaries and confidence to explore new ways of working.
What you’ll need to have (our must‑haves):
- Highly experienced in Research (both Qualitative and Quantitative) with at least 5 years’ Research/Insights Manager experience in client‑side, agency or consultancy roles.
- End to End Research management experience – working with agency partners to deliver research projects: understanding the business question, developing the brief, agency selection & management, overseeing every step of the project through to a quality output and debrief.
- Knowledge of wider market and customer trends that are influencing retail landscape and associated data sources.
- Experience in selecting, analysing and synthesising multiple sources of insight & data, translating these into tangible learnings & recommendations.
- Excellent storytelling skills and an ability to adapt your communication style and approach to inspire people to take your ideas on board and land insight with impact.
- A proven track record in managing stakeholders, influencing and driving business direction and commercial decisions.
- The ability to see the bigger picture, you will understand what makes a business tick.
- Excellent project management skills and ability to prioritise tasks and workload.
- Experience in either Retail environment and/or Beauty categories would be advantageous.
Rewards designed for you:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us: At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next: If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis. We hope to hear from you soon. Be brilliant with Boots.
Insights Manager employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in the Beauty industry, especially those who work at Boots or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to showcase your research experience and how you've turned insights into action. Use real examples to illustrate your impact!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick message expressing your enthusiasm can show you're genuinely interested and keep you on their radar.
✨Tip Number 4
Stay updated on market trends and customer behaviours in the Beauty sector. Being knowledgeable will not only help you in interviews but also demonstrate your passion for the role and the industry.
We think you need these skills to ace Insights Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insights Manager role. Highlight your relevant experience in research and insights, and show how your skills align with what we’re looking for at Boots.
Showcase Your Storytelling Skills: We love a good story! When you describe your past projects, focus on how you turned insights into action. Use clear examples that demonstrate your ability to communicate complex ideas effectively.
Highlight Your Stakeholder Management Experience: Since you'll be working closely with various teams, it’s crucial to showcase your experience in managing stakeholders. Share specific instances where you influenced decisions or drove business direction through insights.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our fantastic benefits there.
How to prepare for a job interview at BOOTS
✨Know Your Insights
As an Insights Manager, you need to demonstrate a solid understanding of both qualitative and quantitative research methods. Brush up on your knowledge of market trends and customer behaviour, and be ready to discuss how you've applied these insights in previous roles.
✨Showcase Your Storytelling Skills
You’ll need to communicate complex insights clearly and compellingly. Prepare examples of how you've turned data into actionable recommendations and inspired stakeholders to take action. Practise telling these stories in a way that highlights your impact.
✨Engage with Stakeholders
Since the role involves working closely with various teams, think about how you’ve successfully managed stakeholder relationships in the past. Be prepared to discuss specific instances where you influenced decisions or drove business direction through your insights.
✨Demonstrate Project Management Prowess
With end-to-end research management being a key responsibility, come equipped with examples of projects you've overseen. Highlight your ability to prioritise tasks and manage workloads effectively, ensuring quality outputs and timely delivery.
