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- Tasks: Help customers with healthcare advice and enhance their shopping experience.
- Company: Boots is transforming healthcare to make it more accessible and exciting for everyone.
- Benefits: Enjoy flexible benefits, employee discounts, and access to 24/7 counselling support.
- Why this job: Join a diverse team and be an ambassador for health and wellness in your community.
- Qualifications: No experience needed; just bring your passion for helping others and a willingness to learn.
- Other info: Full training provided, with opportunities for part-time or job share options.
Job Description
The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient\’s experience
About the role
As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.
You will also:
- Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
- Be the store\’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Build strong relationships with customers and the local community
- Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)
What you\’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and store\’s success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- You will be an ambassador for the Boots brand, with desiring to learn about everything health
- You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match this additional criterion.
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Healthcare Sales Assistant employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Sales Assistant
✨Tip Number 1
Familiarise yourself with Boots' healthcare products and services. Understanding the range of offerings will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Show your passion for health and wellness by staying updated on current trends in the industry. This will not only impress your interviewers but also help you connect with customers effectively.
✨Tip Number 3
Practice your customer interaction skills. Role-playing scenarios can help you become more comfortable approaching customers and providing them with tailored advice, which is crucial for this role.
✨Tip Number 4
Emphasise your teamwork abilities during the interview. Boots values team players, so sharing examples of how you've contributed to a team's success in the past can set you apart from other candidates.
We think you need these skills to ace Healthcare Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Healthcare Sales Assistant position. Tailor your application to highlight how your personal qualities align with their needs.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for healthcare and customer service. Mention any relevant experiences, even if they are not directly in healthcare, that demonstrate your empathy and ability to connect with customers.
Highlight Relevant Skills: Emphasise skills such as teamwork, digital savviness, and sales focus in your CV. Use specific examples to illustrate how you've successfully contributed to a team or improved customer experiences in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for healthcare and wellness during the interview. Talk about why you are interested in helping customers make informed choices about their health and how you can contribute to a positive experience.
✨Demonstrate Empathy and Communication Skills
Since the role involves interacting with customers, showcase your ability to communicate sensitively and empathetically. Prepare examples of how you've successfully engaged with others in the past, even if it's from non-healthcare settings.
✨Familiarise Yourself with Boots' Omnichannel Offering
Research Boots' services, especially their omnichannel approach. Be ready to discuss how you can help customers navigate between in-store and online services, showing that you understand the modern retail landscape.
✨Prepare Questions About Training and Development
Since full training will be provided, come prepared with questions about the Healthcare training Programme. This shows your eagerness to learn and grow within the company, which is a quality they value.
