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- Tasks: Provide expert healthcare advice and enhance customer experiences in a modern retail environment.
- Company: Join Boots, a leading healthcare provider with a focus on inclusivity and innovation.
- Benefits: Enjoy competitive pay, generous discounts, flexible benefits, and a supportive work culture.
- Why this job: Make a real difference in people's health while developing your skills in a dynamic team.
- Qualifications: No experience needed; just bring your passion for health and customer service.
- Other info: Great career growth opportunities and comprehensive training provided.
The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient\’s experience
About the role
As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.
You will also:
- Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
- Be the store\’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Build strong relationships with customers and the local community
- Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)
What you\\\’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and store\’s success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- You will be an ambassador for the Boots brand, with desiring to learn about everything health
- You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Healthcare Sales Assistant employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Sales Assistant
✨Tip Number 1
Get to know the company! Research Boots and their healthcare initiatives. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be giving advice on health and wellness products, role-play with a friend or family member to get comfortable with approaching customers and providing solutions.
✨Tip Number 3
Be ready to showcase your passion for health and wellness. Share any personal experiences or interests related to healthcare during your interview to demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Boots family.
We think you need these skills to ace Healthcare Sales Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your energy and enthusiasm for healthcare! In your application, mention why you're excited about helping customers with their health and wellness needs. A genuine passion can really make you stand out.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities we're looking for. Highlight your curiosity about health and your ability to connect with customers. This shows us you understand what it takes to be a great Healthcare Sales Assistant.
Be Yourself: We want to know the real you! Don’t be afraid to let your personality shine through in your written application. Share experiences that showcase your empathy and teamwork skills, as these are key to our culture at Boots.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at BOOTS
✨Know Your Products
Before the interview, take some time to familiarise yourself with Boots' healthcare products and services. Being able to discuss specific items or recent health trends will show your enthusiasm and readiness to engage with customers.
✨Show Your Empathy
As a Healthcare Sales Assistant, empathy is key. Prepare examples of how you've helped others in the past, whether in a work setting or personal life. This will demonstrate your ability to connect with customers and provide the holistic care they need.
✨Embrace Technology
Since the role involves using digital tools, be ready to discuss your comfort level with technology. Think of instances where you've used tech to enhance customer experiences or streamline processes, as this will highlight your digital savviness.
✨Be a Team Player
Boots values teamwork, so come prepared with examples of how you've contributed to a team’s success. Whether it’s collaborating on a project or supporting colleagues, showing that you can work well with others will make you stand out.