At a Glance
- Tasks: Connect with customers and provide personalised health and wellness solutions.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity.
- Benefits: Enjoy competitive pay, employee discounts, and flexible benefits.
- Other info: Great career growth opportunities and supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for health and wellness; no experience needed, full training provided.
The predicted salary is between 28100 - 32400 £ per year.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you.
As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You'll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You'll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you'll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role: Reporting to the Assistant Manager, you'll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You'll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed. This is an interactive, people-focused role - you'll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales-based role, but it's all about team success—no competitive, performance-based commission here. We'll support you to complete a Healthcare Training Programme at NVQ2 level. We're proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you'll need to have: These are the essential skills or experience needed to succeed in this role.
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store's success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have: These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits: Boots Retirement Savings Plan, Discretionary annual bonus, Generous employee discounts, Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, Flexible benefits scheme, Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots: At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next: If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job-share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Health & Wellness Sales Advisor – Personalised Care employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. With comprehensive training opportunities, including our Healthcare Training Programme, and a range of benefits such as generous employee discounts and flexible working options, we ensure that our Health & Wellness Sales Advisors can make a meaningful impact while enjoying a fulfilling career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Wellness Sales Advisor – Personalised Care
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness initiatives. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. Focus on how you would approach someone in-store and ask open questions to understand their needs.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share why you care about this field and how you can make a difference in customers' lives. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with the omni-channel approach we value at Boots.
We think you need these skills to ace Health & Wellness Sales Advisor – Personalised Care
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about making a difference in people's lives, so share any personal experiences or interests that relate to this.
Be Personable:Since this role is all about connecting with customers, make sure your application reflects your warm and approachable nature. Use friendly language and maybe even include a little anecdote about a time you helped someone feel at ease.
Highlight Team Spirit:We love team players! In your application, mention any experiences where you've worked collaboratively with others. Show us how you contribute to a positive team environment and support collective success.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Boots
✨Know Your Health & Wellness Stuff
Brush up on the latest trends and products in health and wellness. Familiarise yourself with common customer queries and solutions, so you can confidently share expert advice during the interview.
✨Show Off Your People Skills
Practice your conversational skills! Think about how you would approach a customer on the shop floor. Be warm and approachable, and prepare to demonstrate how you would make customers feel at ease discussing their healthcare needs.
✨Emphasise Team Spirit
This role is all about team success, so be ready to talk about your experiences working in a team. Share examples of how you've contributed to group goals and supported your colleagues in previous roles.
✨Be Ready to Learn
Express your enthusiasm for the Healthcare Training Programme. Show that you're proactive about learning new products and services, and explain how this will help you deliver a seamless health and wellness experience for customers.
