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- Tasks: Help customers with health and wellness needs while driving sales through genuine service.
- Company: Join Boots, a leading health and beauty retailer with a focus on inclusivity.
- Benefits: Enjoy competitive pay, employee discounts, flexible benefits, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Passion for health, great communication skills, and a willingness to learn.
- Other info: Full training provided, with opportunities for career growth and development.
The salary for this role is 12.98 and up to 14.36 across selected locations within London. No previous experience required & full training will be provided.
Do you have a passion for health wellness and making a difference?
If you enjoy connecting with people building trust naturally and helping them find exactly what they need this could be the role for you. As a Health and Wellness Sales Advisor you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You’ll be on the shop floor creating personalised experiences sharing expert advice and helping customers discover solutions that really work for them – all while supporting sales through genuine feel‑good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme giving you the skills to thrive.
Whether customers are seeking relief guidance or ways to boost their wellness routines you’ll play a vital role in helping them feel healthier happier and more confident in their choices.
About the role
- Reporting to the Assistant Manager you’ll support all health and wellness brands giving expert unbiased advice to ensure customers get the best experience every time.
- You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products including our in‑store and Online Doctor services referring to the dispensary or pharmacist where needed.
- This is an interactive people‑focused role – you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs.
- This is a sales‑based role but it’s all about team success no competitive performance‑based commission here.
- We’ll support you to complete a Healthcare Training Programme at NVQ2 level.
- We’re proud of our stores so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked cleaned and tidied throughout the day.
What you’ll need to have
- Enthusiasm and passion for all things health and wellness
- A warm approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self‑motivated sales‑driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and stores success
- Digitally savvy and comfortable embracing technology and the omni‑channel offering
- Proactive in your approach to learning about new products and services helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.
Whats next
If your application is successful you’ll be invited to an in‑store interview within the next 14 days.
Where a role is advertised as full‑time we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Health and Wellness Sales Advisor employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Wellness Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness initiatives. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing common scenarios with friends or family. This will help you feel more confident when it comes to starting conversations and offering advice.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share your personal experiences or interests in this area during the interview. It’ll help you stand out as someone who truly cares about making a difference in customers' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep an eye out for any new opportunities!
We think you need these skills to ace Health and Wellness Sales Advisor
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about helping others and making a difference in their lives.
Be Personable: Since this role is all about connecting with customers, make sure your application reflects your warm and approachable nature. Use friendly language and maybe share a little about how you enjoy engaging with people.
Highlight Team Spirit: We love team players! Mention any experiences where you've worked collaboratively or contributed to a team's success. It shows us you're ready to support your colleagues and create a positive environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at BOOTS
✨Know Your Health and Wellness Stuff
Make sure you brush up on your knowledge about health and wellness products. Familiarise yourself with common customer queries and solutions, so you can confidently share expert advice during the interview.
✨Show Off Your People Skills
Since this role is all about connecting with customers, practice your conversational skills. Think of ways to start engaging discussions and how to make customers feel at ease, especially when discussing sensitive topics.
✨Demonstrate Team Spirit
This position values teamwork over competition, so be ready to talk about how you contribute to a team’s success. Share examples from past experiences where you’ve worked collaboratively to achieve goals.
✨Be Ready to Learn
Express your enthusiasm for the Healthcare Training Programme. Show that you’re proactive about learning new products and services, and how you plan to use that knowledge to enhance customer experiences.