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For Companies At a Glance
- Tasks: Connect with customers and provide expert health and wellness advice to enhance their wellbeing.
- Company: Join a leading health and wellness retailer with a focus on customer care.
- Benefits: Competitive salary, generous discounts, flexible benefits, and full training provided.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Passion for health, strong communication skills, and a willingness to learn.
- Other info: Inclusive workplace with opportunities for career growth and personal development.
The predicted salary is between 27000 - 30000 £ per year.
Job Description
The salary for this role is £12.98 and up to £14.36 across selected locations within London. No previous experience required & full training will be provided
Do you have a passion for health, wellness, and making a difference?
If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you\’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You\’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel-good service. You\’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you\’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
- Reporting to the Assistant Manager, you\’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
- You\’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
- This is an interactive, people-focused role – you\’ll use your sales and communication skills every day to connect with customers and support their diverse health needs
- This is a sales-based role, but it\’s all about team success-no competitive, performance-based commission here.
- We\’ll support you to complete a Healthcare Training Programme at NVQ2 level.
- We\’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you\’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store\’s success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match these additional criteria:
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Health and Wellness Sales Advisor employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Wellness Sales Advisor
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show your passion for health and wellness by discussing how their offerings can genuinely help customers. This will not only impress them but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with friends or family. Get comfortable starting conversations and asking open-ended questions to understand customer needs better.
✨Tip Number 3
Be proactive in showcasing your enthusiasm. During the interview, share any personal experiences related to health and wellness that highlight your genuine interest. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the omni-channel approach we value.
We think you need these skills to ace Health and Wellness Sales Advisor
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see how much you care about making a difference in people's lives, so share any personal experiences or interests that relate to the role.
Tailor Your Application: Make sure to customise your application to highlight the skills and qualities mentioned in the job description. We’re looking for someone who can connect with customers and provide expert advice, so emphasise your communication skills and customer service experience.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and be genuine about why you want to join our team as a Health and Wellness Sales Advisor.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly about the next steps in the process.
How to prepare for a job interview at BOOTS
✨Know Your Products
Familiarise yourself with the health and wellness products offered by the company. Understand their benefits and how they can help customers. This knowledge will allow you to provide expert advice during the interview, showcasing your passion for health and wellness.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. Use open questions to engage with the interviewer, just as you would with customers. This will show that you can connect with people and understand their needs, which is crucial for a Health and Wellness Sales Advisor.
✨Showcase Your People Skills
Be prepared to share examples of how you've built trust and rapport with others in previous roles or situations. Highlight your warm, approachable manner and how it helps create personalised experiences for customers. This will emphasise your suitability for a people-focused role.
✨Embrace Team Spirit
Since this role values team success over individual competition, be ready to discuss how you contribute to a team's goals. Share experiences where you've collaborated effectively with others, showing that you're a team player who thrives in a supportive environment.
