At a Glance
- Tasks: Lead and inspire your team to deliver an amazing customer experience.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a passion for learning are essential.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Hayle employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. With comprehensive training programmes, generous benefits including flexible working options, and a commitment to career development, we ensure that every team member has the opportunity to grow both personally and professionally. Join us in creating a positive impact in the community while enjoying a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Retail) in Hayle
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Store Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led or coached a team in the past. Highlighting your ability to inspire others will make you stand out as a candidate who can thrive in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Assistant Store Manager (Retail) in Hayle
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for customers, as this is key for the Assistant Store Manager role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take this extra step!
Demonstrate Leadership Experience:If you’ve led or coached a team before, make sure to mention it! We’re looking for someone who can inspire and develop their team, so share examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get back to you quickly!
How to prepare for a job interview at Boots
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare specific examples of how you've handled customer queries or complaints in the past. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Showcase Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think of instances where you motivated your team or helped someone develop their skills. This will highlight your capability to manage a diverse team and contribute to their growth.
✨Familiarise Yourself with Clinical Activities
If you have experience in a clinical environment, make sure to mention it. Brush up on the clinical activities mentioned in the job description, like patient pre-screening and accuracy checks. Showing that you understand these processes will set you apart from other candidates.
✨Embrace the Company Culture
Boots Opticians values inclusivity and diversity, so be prepared to discuss how you align with these values. Share your thoughts on fostering a positive work environment and how you can contribute to the company's mission of changing for the better.
