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- Tasks: Engage with customers, assist in eye-tests, and help find perfect eyewear solutions.
- Company: Join the friendly team at Boots Opticians in Hastings.
- Benefits: Enjoy employee discounts, flexible benefits, and generous leave policies.
- Why this job: Make a difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
- Other info: Inclusive workplace with career development opportunities and a focus on diversity.
The predicted salary is between 24000 - 36000 £ per year.
Boots Opticians store in Hastings, England.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them, no two days will be the same. Your role within the team will give you lots of opportunities to develop your knowledge through our industry leading Step Into Optics training programme which includes both workshop based learning and practical on‑the‑job experience.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting eye‑tests and pre‑screening activities
- Providing after‑care support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop‑floor standards
You will be based in store and report to the store manager.
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity / paternity / adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme
Why Boots Opticians
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Next steps
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Hastings employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Hastings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your desire to learn during the actual interview.
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions count, and looking polished shows that you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the hiring manager's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Assistant (Opticians) in Hastings
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate directly to the job description, like working in retail or supporting eye-tests.
Be Yourself: We value inclusivity and authenticity, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique – it’s all about finding the right fit for our team!
Apply Through Our Website: Make sure to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Assistant at Boots Opticians. Familiarise yourself with their products and services, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As you'll be interacting with customers daily, it's crucial to demonstrate your ability to build relationships. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or the Step Into Optics programme. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
✨Be Yourself
Boots Opticians values inclusivity and diversity, so don’t be afraid to let your personality shine through. Be authentic in your responses and share your enthusiasm for learning and growing within the company. This will help you connect with the interviewers on a personal level.
