Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find the perfect eyewear.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills in optics.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Flexible hours available; great for students looking for part-time work.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Hastings employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Hastings
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout, products, and services. This will help you feel more confident and show the team that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and assist them with their needs. Role-playing with a friend can help you nail down your approach and make a great impression during the interview.
✨Tip Number 3
Show your enthusiasm for learning! Boots offers an amazing training programme, so be sure to express your eagerness to develop your skills and knowledge in optics. This will demonstrate that you're not just looking for a job, but a career.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Optical Assistant in Hastings
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. This shows us you’re genuinely interested!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow. Talk about any previous training or workshops you've attended, and express your excitement about our 'Step Into Optics' programme.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the information we need to consider you for the role. Plus, it’s super straightforward!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you answer questions confidently and show your enthusiasm for learning.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, practice how to build rapport quickly. Think of examples from past experiences where you've successfully helped someone or resolved an issue. This will demonstrate your passion for customer care.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training programme or opportunities for personal development. It shows you're genuinely interested in the role and eager to grow within the company.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role like this one. Aim for a neat and tidy look that reflects the brand's values.
