At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a pension scheme.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 30000 - 30482 £ per year.
The salary for this role is £ - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Greenhithe employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and the opportunity to become a certified skin expert, all while working in a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight and be part of a brand that truly cares about its people and customers, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Greenhithe
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you can genuinely connect and offer tailored advice that shows you care.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to boost your confidence in engaging with customers. The more comfortable you are, the better you'll be at building those all-important relationships on the counter.
✨Tip Number 3
Show your passion for beauty! Keep up with the latest skincare trends and share your insights during interviews. This enthusiasm will set you apart and demonstrate that you're not just looking for a job, but a chance to be part of something special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Liz Earle team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Liz Earle - Customer Advisor in Greenhithe
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos and are ready to be part of our team.
Highlight Customer Experience:Don’t forget to mention any previous experience you have working with customers. We want to know how you've built relationships and provided excellent service, so share specific examples that showcase your skills!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly if you're a good fit for the role!
How to prepare for a job interview at Boots
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about times when you went above and beyond to help someone, as this aligns perfectly with Liz Earle's values of empathy and understanding.
✨Embrace the Brand Values
Understand and embody Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles resonate with you and how you would apply them in your role as a Customer Advisor.
✨Practice Your Sales Techniques
Since meeting sales targets is part of the job, think about your approach to selling. Prepare to discuss how you would engage customers and promote offers effectively while ensuring they feel valued and understood.
