At a Glance
- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join No7, a leading beauty brand with over 90 years of innovation.
- Benefits: Gain valuable retail experience and potential for longer-term opportunities.
- Other info: Flexible hours during the festive season with training provided.
- Why this job: Be part of a dynamic team making Christmas special for customers.
- Qualifications: Passion for beauty, customer service skills, and a proactive attitude.
The predicted salary is between 9.9 - 12.1 £ per hour.
Ready to make someone's day this Christmas?
Join No7 as a Seasonal Advisor and help bring confidence, beauty and festive excitement to our customers.
The festive season is one of the busiest and most exciting times of the year for No7, and we're looking for enthusiastic people to help create brilliant customer experiences when it matters most.
At No7, we believe in possible.
For over 90 years, we've been at the forefront of beauty, blending pioneering science-led skincare with innovative beauty solutions that deliver results people trust.
This Christmas, you'll play an important role in supporting our No7 team, helping customers discover perfect gifts, great offers and seasonal favourites while ensuring our counter and promotional spaces look their best.
About the opportunity As a No7 Christmas Advisor, you'll be the friendly face customers turn to for help during the festive season.
You'll support customers with promotions, vouchers, gifting and seasonal offers while helping showcase our iconic beauty and skincare products.
You'll work closely with the No7 team to create a welcoming and exciting shopping experience, driving awareness of our products and promotions while supporting operational activity behind the scenes.
This is a fast-paced and active role where priorities can change throughout the day.
Alongside helping customers, you'll support stock replenishment, deliveries, product availability and the presentation of both the No7 counter and any secondary selling locations across the store.
Working in store is a real team effort, so you'll need to be flexible and ready to support wherever needed to help the team deliver a fantastic Christmas for our customers.
This is a temporary role, with the potential for longer-term opportunities depending on local availability.
What you'll be doing You will: Welcome customers and help them find the right gifts, beauty products, seasonal offers and promotions.
Support customers with vouchers, coupons, promotional activity and gift-with-purchase events.
Create memorable customer experiences through friendly, personalised service.
Drive sales by actively engaging customers and promoting No7 products, gift sets and seasonal offers.
Replenish stock and maintain excellent product availability throughout the day.
Support deliveries and help organise stock in the stockroom and counters.
Maintain a beautifully presented No7 counter and promotional displays.
Ensure products are well-presented and easy for customers to shop Help customers complete purchases using tills and self-checkouts where required.
Work collaboratively with the wider Boots and No7 teams to deliver exceptional customer experiences during our busiest season.
What you'll need to have (our must-haves)Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
A genuine interest in beauty, skincare and helping customers feel confident.
Customer-focused, with a passion for delivering great service.
Confidence engaging customers and starting conversations.
Team player who enjoys supporting others and contributing to team success.
Comfortable balancing customer service with stock, replenishment and operational tasks.
Proactive attitude, taking ownership and spotting opportunities to help customers and colleagues.
Resilient and able to stay positive and focused during busy trading periods.
Comfortable using technology, including handheld devices, tills and self-checkouts.
Energy and enthusiasm to thrive in a fast-paced retail environment.
It would be great if you also have Previous experience working in a retail or customer-facing environment.
Experience supporting sales, promotions or seasonal events.
Familiarity with No7 products and the Boots customer experience.
Where your brilliance can take you You'll receive training and support to build your confidence and knowledge of the No7 brand, products and promotions while gaining valuable retail experience during one of our busiest trading periods.
This role could be the start of a longer journey with Boots and No7, opening opportunities across Retail, Beauty, Pharmacy and Opticians, or even future roles within the wider No7 Beauty Company.
Christmas Customer Advisor - Zone A in Greenhithe employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Customer Advisor - Zone A in Greenhithe
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Christmas Customer Advisor - Zone A in Greenhithe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to BOOTS:Don’t forget to personalise your application for BOOTS! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at BOOTS
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that BOOTS offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at BOOTS and contribute positively during your temporary stint.
