At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and eagerness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next:
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Gloucester employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values personal development and customer care. Our industry-leading 'Step Into Optics' training programme equips Optical Assistants with the skills needed to thrive, while our generous benefits, including flexible working options and a comprehensive employee assistance programme, ensure that our team members feel valued and empowered in their roles. Join us in creating meaningful connections with customers and advancing your career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Gloucester
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the customer experience better.
✨Tip Number 2
Practice your people skills! As an Optical Assistant, you'll be all about customer care. Role-play with a friend or family member to get comfortable with greeting customers and addressing their needs. The more natural you are, the better!
✨Tip Number 3
Show your enthusiasm for learning! Boots offers a fantastic training programme, so make sure to express your eagerness to develop your skills during the interview. Share any past experiences where you’ve picked up new skills quickly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your genuine interest in the role.
We think you need these skills to ace Optical Assistant in Gloucester
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you might have.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:Make sure to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and keep you updated on the process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products, so you can confidently discuss them during the interview. Showing that you have a genuine interest in the field will impress your interviewers.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or providing exceptional service, demonstrating your passion for customer care is key to standing out.
✨Be Ready to Role Play
Expect some role-playing scenarios during the interview. Practice how you would greet a customer, assist them with their needs, or handle a complaint. This will help you feel more comfortable and show your potential employer that you can handle real-life situations.
✨Ask Thoughtful Questions
Prepare a few questions about the training programme and career development opportunities at Boots Opticians. This shows that you’re not only interested in the role but also in growing within the company. It’s a great way to demonstrate your enthusiasm for learning!
