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For Companies At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Flexible hours available; supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye‑wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading 'Step Into Optics' training programme. This programme includes both workshop‑based learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If your application is successful, you'll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Glasgow employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your enthusiasm for learning.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking polished will help you stand out as a serious candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Care: Make sure to highlight your enthusiasm for helping customers in your application. We want to see how you connect with people and understand their needs, so share any relevant experiences that showcase your customer service skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the Optical Assistant role at Boots Opticians.
Highlight Your Willingness to Learn: We love candidates who are eager to develop their skills! Mention any previous training or learning experiences, and express your excitement about our 'Step Into Optics' programme. Let us know how you plan to grow in this role.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at BOOTS
✨Know Your Customer Care
As an Optical Assistant, your passion for customer care is key. Before the interview, think of examples where you've gone above and beyond for a customer. This will show your potential employer that you truly understand the importance of building great relationships.
✨Familiarise Yourself with Optical Products
Brush up on your knowledge of glasses, contact lenses, and eye-care products. Being able to discuss these confidently during your interview will demonstrate your enthusiasm for learning and personal development, which is highly valued in this role.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like assisting a customer with their eye-test or dealing with a complaint. Practising these scenarios can help you articulate your thought process and show that you're ready for the dynamic nature of the job.
✨Show Your Team Spirit
Since you'll be part of a store team, it's important to convey your ability to work well with others. Think of times when you've collaborated effectively in a team setting and be ready to share those experiences to highlight your teamwork skills.
