At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in customers' lives while learning in a dynamic environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 30000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading 'Step Into Optics' training programme. This programme includes both workshop based learning and practical 'on the job' experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Frimley employer: BOOTS
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our Retail Assistants to thrive. With access to our industry-leading 'Step Into Optics' training programme, generous employee discounts, and flexible benefits tailored to your needs, you will find ample opportunities for personal and professional growth in a dynamic retail environment. Join us in making a meaningful impact on our customers' lives while enjoying a rewarding career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Frimley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your desire to learn during the actual interview.
✨Tip Number 3
Show off your personality! When you meet the hiring manager, let your enthusiasm shine through. Share personal stories that highlight your experience in retail or customer service, and how you can bring that to the Retail Assistant role at Boots Opticians.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant (Opticians) in Frimley
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate to the job description, like working in retail or clinical environments.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who will contribute to our inclusive environment!
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you listened to customers' needs and provided solutions. This is crucial for a Retail Assistant, so make sure to highlight your interpersonal skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the 'Step Into Optics' training programme or how the team fosters inclusivity. This shows your interest in the company and the role.
✨Dress the Part
Since you'll be working in a retail environment, dress smartly for your interview. Aim for a professional yet approachable look that reflects the brand's image. First impressions matter, so make sure you look the part!
