Franchise Operations Manager
Franchise Operations Manager

Franchise Operations Manager

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage franchise operations, legal negotiations, and support franchise partners.
  • Company: Join Boots, a trusted leader in healthcare and retail.
  • Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
  • Why this job: Be part of an exciting team driving growth and innovation in franchising.
  • Qualifications: Strong understanding of franchise contracts and excellent negotiation skills.
  • Other info: Opportunities for career development in a diverse and inclusive workplace.

The predicted salary is between 36000 - 60000 Β£ per year.

Location: Nottingham, Support Office

What you'll be doing

Welcome to the wonderful world of Franchise - an exciting team that plays heavily into the Boots Opticians growth plans. As established level members of the British Franchise Association we are committed to ethical franchising, and we constantly evolve to continue to meet those standards. Over the coming 3 years we expect to see significant changes in our franchise estate c100 portfolio store ownership changes. This role is an essential role that will facilitate and transact those changes. It will manage the legal negotiations process to effect those changes as well as maintaining our current estates contract renewals. Using and building relationships in the business to move transactions through to completion. Reporting to the Franchise Portfolio Manager.

Key responsibilities

  • Manage the legal process from board approval through to completion of the negotiate sales.
  • All legal documentation is properly produced and processed for renewals, sales and new openings.
  • Own the Precedent Agreement and Operating Manual and update this as required with our chosen legal partners.
  • Responsible for generating and saving all standard letters to our franchisees.
  • Maintain and own the renewals process for all our current estate.
  • Build relationships and support the Support Office departments on franchise considerations for initiatives it wishes to run/change, to ensure a full understanding franchise impacts.
  • Provide the field team with support to assist with Franchise Partners compliance ensuring that both the Franchise Partner's and the Franchisor's obligations are being met.

What you'll need to have (our must-haves)

  • Significant understanding of Franchise contracts, processes, commercial and estate contracts and processes especially in opticians.
  • Comfortable in contractual negotiations.
  • Ability to balance autonomy with being highly accountable and resilient.
  • Build relationships and influence internally and externally.
  • Keen eye for attention to detail.

Rewards designed for you

  • Boots Retirement Savings Plan.
  • Discretionary annual bonus.
  • Generous employee discounts.
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.

About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots.

Franchise Operations Manager employer: BOOTS

At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee well-being. As a Franchise Operations Manager in our Nottingham Support Office, you will benefit from a range of rewards including a generous retirement savings plan, flexible benefits, and access to 24/7 counselling support, all while playing a crucial role in the growth of our franchise estate. With ample opportunities for professional development and a commitment to ethical franchising, Boots is dedicated to fostering your career in a meaningful and rewarding environment.
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Contact Detail:

BOOTS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Franchise Operations Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the franchise world. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current Franchise Operations Managers on LinkedIn. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by knowing your stuff! Research Boots and their franchise operations inside out. Understand their values, recent changes, and how you can contribute to their growth plans. This will show you're genuinely interested and ready to hit the ground running.

✨Tip Number 3

Practice your negotiation skills! Since this role involves legal negotiations, it’s crucial to demonstrate your comfort in this area. Role-play scenarios with friends or mentors to build confidence and refine your approach before the real deal.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Franchise Operations Manager

Franchise Contract Management
Legal Negotiation
Attention to Detail
Relationship Building
Commercial Awareness
Autonomy and Accountability
Resilience
Influencing Skills
Process Management
Documentation Management
Compliance Support
Communication Skills

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with franchise contracts and negotiations. We want to see how your skills align with the role of Franchise Operations Manager, so don’t hold back!

Showcase Your Attention to Detail: Since this role involves managing legal documentation and contracts, it’s crucial to demonstrate your keen eye for detail. Use specific examples in your application that showcase your ability to handle complex documents accurately.

Highlight Relationship-Building Skills: We’re looking for someone who can build strong relationships both internally and externally. In your application, share instances where you’ve successfully collaborated with others or influenced stakeholders to achieve a goal.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Franchise Operations Manager position. We can’t wait to hear from you!

How to prepare for a job interview at BOOTS

✨Know Your Franchise Stuff

Make sure you brush up on your knowledge of franchise contracts and processes, especially in the opticians sector. Being able to discuss specific examples or case studies will show that you’re not just familiar with the theory but can apply it in real-world situations.

✨Master the Legal Lingo

Since this role involves managing legal negotiations, it’s crucial to be comfortable with legal terminology. Prepare by reviewing common legal documents related to franchises and practice explaining them in simple terms. This will help you communicate effectively during the interview.

✨Build Relationships Virtually

The ability to build relationships is key for this role. Think of examples from your past where you successfully influenced stakeholders or collaborated with teams. Be ready to share these stories, as they’ll demonstrate your interpersonal skills and how you can fit into their team.

✨Attention to Detail is Key

Given the nature of the role, having a keen eye for detail is essential. During the interview, highlight instances where your attention to detail made a difference in your work. You might even want to bring a portfolio of your work that showcases your meticulousness in handling contracts or negotiations.

Franchise Operations Manager
BOOTS
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  • Franchise Operations Manager

    Full-Time
    36000 - 60000 Β£ / year (est.)
  • B

    BOOTS

    5000+
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