At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive retail leader.
- Benefits: Enjoy flexible benefits, employee discounts, and generous leave policies.
- Other info: Opportunities for career growth and a positive workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next:
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager Retail in Folkestone employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail in Folkestone
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during interviews to demonstrate how you can lead at Boots.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team dynamics or how they measure success in the role. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at Boots!
We think you need these skills to ace Assistant Manager Retail in Folkestone
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: At Boots, we value inclusivity and consideration. In your application, reflect on how you align with these values. Share any experiences that demonstrate your collaborative personality and how you’ve contributed to a positive team environment.
Be Data-Savvy: Since interpreting data and trends is key for this role, don’t shy away from mentioning your analytical skills. Talk about how you've used data to drive performance or improve customer service in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy settings. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you've successfully coached team members or improved performance, as this will demonstrate your ability to lead effectively.
✨Data-Driven Decision Making
Familiarise yourself with interpreting data and trends relevant to retail and pharmacy. Be prepared to talk about how you've used data to make decisions in previous roles, as this aligns with the responsibilities of the Assistant Manager position.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech tools in a retail environment. Highlight any specific systems you've used and how they helped improve operations or customer service.