At a Glance
- Tasks: Lead a diverse team to deliver exceptional customer experiences and drive sales.
- Company: Join Boots Opticians, a company that values inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for professional growth and a positive workplace culture.
- Why this job: Make a real impact in patient care while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
About the role
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability.
You will also:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver to target and beyond.
- Create a successful store environment.
- Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Complete our industry-leading ‘Step into Optics’ training programme along to help you to develop your professional and clinical knowledge.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role:
- Experience leading a team.
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:
- Experience working within a clinical or Optical environment.
- Experience leading a team within a customer-facing setting.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next
If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager (Non-Optom) - in Falkirk employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Store Managers to lead their teams effectively. With comprehensive training programmes, generous employee benefits, and a commitment to professional growth, we ensure that our staff can thrive both personally and professionally in a dynamic retail environment. Join us in making a meaningful impact in the community while enjoying a rewarding career with ample opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Non-Optom) - in Falkirk
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their goals. We want you to shine when you get that chance to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've empowered teams and improved customer experiences. This is your moment to demonstrate your fit for the Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Boots Opticians.
We think you need these skills to ace Store Manager (Non-Optom) - in Falkirk
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading a team. We want to see how you've inspired and empowered others to deliver great customer service, so share specific examples that showcase your leadership style.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who understand what we’re looking for.
Demonstrate Your Commercial Knowledge:We’re keen on candidates who know their local community well. Share any insights or experiences that show how you can develop relationships and strategies to improve patient care and profitability in our store.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Boots
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products and services. Understand the customer experience they aim to provide and think about how you can enhance it. This will show your genuine interest and help you discuss how you can lead the team effectively.
✨Showcase Your Leadership Style
Be ready to talk about your previous experiences leading a team. Think of specific examples where you inspired your team or improved performance. Highlight how you empower others and create a positive environment, as this is crucial for the role.
✨Connect with the Community
Since the role involves using commercial knowledge of the local community, come prepared with ideas on how to build relationships outside the store. Discuss any past experiences where you successfully engaged with the community to drive business.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store’s goals, team dynamics, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
