At a Glance
- Tasks: Lead a diverse team to deliver exceptional customer experiences and drive sales.
- Company: Join Boots Opticians, a company that values inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Opportunities for part-time roles and career growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
About the role
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability.
You will also:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver to target and beyond.
- Create a successful store environment.
- Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Complete our industry-leading 'Step into Optics' training programme along to help you to develop your professional and clinical knowledge.
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Experience leading a team.
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:
- Experience working within a clinical or Optical environment.
- Experience leading a team within a customer-facing setting.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager in Falkirk employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Falkirk
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry or local community. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Boots Opticians and understanding their values. Show us how you can contribute to creating an exemplary customer experience and inspire your team!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've empowered your team or improved customer relationships. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Store Manager in Falkirk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can empower a team and enhance customer experiences!
Showcase Your Commercial Knowledge: Use your application to demonstrate your understanding of the local community and how it relates to the optical business. We love seeing candidates who can think strategically about improving patient care and profitability in their store.
Be Authentic: Let your personality shine through in your written application. We value inclusivity and authenticity, so don’t be afraid to show us who you are and what makes you passionate about this role at Boots Opticians.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to our team, and we can get back to you quicker about the next steps in the process!
How to prepare for a job interview at BOOTS
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products and services. Understand the customer experience they aim to provide and think about how you can enhance it. This will show your genuine interest and help you discuss how you can lead the team effectively.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership experiences. Think of specific examples where you empowered your team or improved performance. Highlight how you inspire others and create a positive environment, as this is crucial for a Store Manager role.
✨Understand the Community
Research the local community and its needs. Be ready to discuss how you would build relationships that could benefit the store. This shows that you’re not just focused on sales but also on improving patient care and community engagement.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store’s goals, team dynamics, and training opportunities. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.