At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer care and a desire to learn.
The predicted salary is between 20000 - 25000 € per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Exeter employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our Retail Assistants benefit from comprehensive training through our 'Step Into Optics' programme, alongside generous employee discounts and flexible benefits tailored to individual needs. With a commitment to fostering a supportive environment, we empower our team members to thrive while delivering outstanding customer care in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Boots Opticians.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Retail Assistant (Opticians) in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for a customer, as this is key for us at Boots Opticians.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits with our team and the specific tasks you'll be doing.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures it gets to the right people quickly, and we can’t wait to see what you’ve got to offer.
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understanding common terms and products will help you engage confidently with the interviewers, showing your passion for customer care and desire to learn.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, highlight your experience in building relationships. Prepare examples of how you've successfully assisted customers in the past, demonstrating your ability to listen and understand their needs.
✨Dress the Part
As a Retail Assistant, first impressions matter. Dress smartly and professionally for your interview, reflecting the standards of the Boots Opticians environment. This shows respect for the role and the company.
✨Ask Thoughtful Questions
Prepare some questions about the 'Step Into Optics' training programme or the team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
