At a Glance
- Tasks: Advise customers on skincare needs and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be a proud brand ambassador and help customers discover their perfect skincare.
- Qualifications: Customer service experience and a passion for skincare trends.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About the role
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you'll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Skincare Advisor & Brand Ambassador in Ellesmere Port employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Skincare Advisor & Brand Ambassador, you'll enjoy generous employee discounts, a comprehensive training programme, and a supportive team environment that values diversity and inclusion. With our commitment to sustainability and customer care, joining us means being part of a brand that truly cares about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Skincare Advisor & Brand Ambassador in Ellesmere Port
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Liz Earle's products, values, and customer service approach. This will help you connect with customers and show that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with providing personalised consultations. The more you practice, the more confident you'll be when it comes to meeting those sales targets.
✨Tip Number 3
Show off your skincare knowledge! Stay updated on the latest trends and be ready to share tips with customers. This not only builds trust but also positions you as a go-to expert on the counter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle team and being part of something special.
We think you need these skills to ace Skincare Advisor & Brand Ambassador in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about skincare products and trends. We want to see that you're genuinely excited about helping customers find the right products.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles. This will show us that you understand our ethos and are ready to be a proud brand ambassador.
Be Personable and Relatable:In your written application, use a friendly tone that reflects how you would interact with customers. We’re looking for someone who can build great relationships, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Liz Earle!
How to prepare for a job interview at Boots
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they benefit different skin types will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation. This will demonstrate your ability to build great relationships, which is key for this role.
✨Embrace the Brand Values
Understand and embody Liz Earle's values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles resonate with you and how you can contribute to a positive team environment while delivering exceptional customer experiences.
✨Dress the Part
As a Skincare Advisor, your appearance matters. Dress smartly and in a way that reflects the brand's ethos. This not only shows your professionalism but also your understanding of the beauty industry and the importance of presentation.
