At a Glance
- Tasks: Help customers improve their health and wellness with expert advice and personalised service.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity.
- Benefits: Enjoy competitive pay, employee discounts, flexible benefits, and a supportive work environment.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your skills in health and wellness.
- Qualifications: Passion for health, great communication skills, and a willingness to learn.
The predicted salary is between 28100 - 32400 £ per year.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided.
Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
This is an interactive, people-focused role - you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales-based role, but it’s all about team success—no competitive, performance-based commission here.
We’ll support you to complete a Healthcare Training Programme at NVQ2 level. We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you’ll need to have
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Health & Wellness Specialist in Edinburgh employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Health & Wellness Specialists to thrive. With comprehensive training programmes, generous employee benefits, and a focus on team success rather than competition, we create an environment where you can make a meaningful impact on customer wellbeing while enjoying flexible working options in the vibrant heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Wellness Specialist in Edinburgh
✨Tap Into the Wellness Community
Join local wellness groups or online communities focused on health coaching. Engage in discussions, attend events, and network with professionals in the field. This is a great way to get noticed and learn about potential openings!
✨Showcase Your Passion online
Create content that reflects your passion for health and wellness—maybe start a blog or post on social media. Demonstrating your knowledge and enthusiasm can really set you apart when applying for roles like Health & Wellness Specialist at Boots.
✨Leverage Your University Resources
Don't forget to hit up your university’s career services! They often have great resources for entry-level positions, including connections with companies looking for fresh talent in wellness and health coaching.
✨Apply Directly Through Boots
When you see openings for Health & Wellness Specialist at Boots, make sure to apply through our website. Highlight any volunteer work, internships, or relevant personal projects that showcase your commitment and skills in wellness coaching!
We think you need these skills to ace Health & Wellness Specialist in Edinburgh
Some tips for your application 🫡
Be Your Authentic Self:For an entry-level role in wellness health coaching, it's super important to showcase your passion for health and wellbeing. In your cover letter, let your genuine interest shine through by sharing personal stories or experiences that led you to pursue this path. We want to feel your energy!
Emphasise Relevant Skills and Experience:Even if this is your first step into the wellness industry, highlight any courses, certifications, or workshops you've attended that are relevant. If you've volunteered in community health events or wellness programmes, make sure to include this! It shows us that you're proactive and invested in your professional growth.
Tailor Your CV to Wellness Coaching:When you craft your CV, focus on soft skills that are key in health coaching, like communication, empathy, and motivational skills. Use action verbs and quantify any achievements where possible to demonstrate your potential impact. Show us you can build rapport with clients and facilitate their wellness journeys!
Show Willingness to Learn:As this is an entry-level position, we totally recognise that you might not have tons of experience yet. In your application, express your eagerness to learn and grow. Mention any resources, books, or mentors that have influenced your approach to wellness, and how you plan to use this knowledge in your future role at Boots.
How to prepare for a job interview at Boots
✨Show Your Passion for Wellness
In the wellness and health coaching field, it's essential to convey your passion for helping others achieve their health goals. Be ready to share personal experiences or stories that highlight your commitment to wellness. This connection can showcase your motivation and understanding of the field, which is particularly appealing for an entry-level role.
✨Get Familiar with Coaching Techniques
Brush up on common coaching methodologies and techniques used in the wellness sector. Understand concepts like motivational interviewing and the SMART goal framework. During the interview at Boots, you might be asked about these approaches, and demonstrating your knowledge can set you apart from other candidates.
✨Prepare for Role-Playing Scenarios
In interviews for wellness coaching roles, especially at the entry level, you could face role-playing exercises. Be ready to demonstrate how you would handle a coaching session or guide a client through a difficult health challenge. Practising these scenarios with friends can help prepare you and boost your confidence.
✨Highlight Your Learning Mindset
As you're applying for an entry-level role, emphasise your eagerness to learn and grow in the field. Discuss any relevant courses, certifications, or workshops you've completed that showcase your dedication to self-improvement and professional development, as companies like Boots often value potential just as much as experience.
