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- Tasks: Lead a flagship store, delivering exceptional customer experiences and empowering your diverse team.
- Company: Join Boots Opticians, a company that values inclusivity and diversity.
- Benefits: Enjoy generous discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available; we support your growth and well-being.
- Why this job: Make a real impact in a thriving environment while developing your clinical knowledge.
- Qualifications: Experience leading teams in retail; clinical experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
You will:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver exceptional results.
- Create a thriving store environment.
- Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability.
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance. Develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.
What you’ll need to have:
These are the essential skills or experience needed to succeed in this role:
- Experience leading a large team within a retail setting.
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience working within a clinical or Optical environment.
- Experience leading a team within a customer facing setting.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Clinical and Non-Clinical Career development opportunities.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Flagship Store Manager – Opticians in Edinburgh employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Store Manager – Opticians in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at Boots Opticians on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with fostering an inclusive environment and delivering exceptional customer experiences.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and customer service. We want to see how you inspire and empower your team to achieve great results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Boots Opticians.
We think you need these skills to ace Flagship Store Manager – Opticians in Edinburgh
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've inspired and empowered your team in previous roles, especially in retail settings.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Flagship Store Manager role. Highlight your experience in customer-facing environments and any relevant clinical knowledge you have.
Be Personable: We love a friendly approach! Use a conversational tone in your application to show us your personality. Remember, this role is all about creating exceptional customer experiences, so let that shine through.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Boots Opticians.
How to prepare for a job interview at Boots
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the flagship store's layout, products, and services. Understand the customer experience they aim to provide and think about how you can enhance it. This knowledge will show your genuine interest in the role and help you discuss how you can lead the team effectively.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership experiences and how you’ve inspired teams in the past. Think of specific examples where you empowered your team to deliver exceptional results. This is your chance to demonstrate how you can create a thriving store environment and nurture customer relationships.
✨Connect with the Community
Since the role involves using commercial knowledge of the local community, come ready with ideas on how to develop external relationships. Discuss any previous experiences where you’ve successfully engaged with the community to boost business performance. This will highlight your strategic thinking and commitment to optimising patient care.
✨Emphasise Continuous Learning
Mention your eagerness to develop your clinical knowledge through training programmes like ‘Step into Optics’. Share any relevant experiences that showcase your commitment to learning and adapting in a clinical or optical environment. This will reflect your dedication to both personal growth and the success of the store.