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- Tasks: Deliver essential medicines and care to the community with a focus on customer service.
- Company: Join Boots, a trusted name in healthcare logistics.
- Benefits: Enjoy competitive pay, employee discounts, and flexible benefits tailored for you.
- Other info: Flexible hours with opportunities for part-time work and career growth.
- Why this job: Make a real difference in people's lives while driving and building relationships.
- Qualifications: Must have at least 1 year of driving experience and a passion for helping others.
The predicted salary is between 27300 - 27300 £ per year.
The hourly rate for this role is £13.12. Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service). Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Information about the role
We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 20-30 per week, and your days of work will be 5 days / Monday to Saturday. You will cover AM, PM, Evenings, Weekend shifts and your normal start and finish times will be 08.45 to 1300, 1345 to 1700 and 1800 to 2100. You will be on-call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.
Boots Healthcare Logistics Driver in Edinburgh employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Healthcare Logistics Driver in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your driving experience and customer service skills can shine in this role as a Boots Healthcare Logistics Driver.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past driving or customer-facing roles that highlight your ability to handle challenges and provide excellent care. This will make you stand out during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Boots Healthcare Logistics Driver in Edinburgh
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let us know why you’re excited about delivering care to the community. Share any experiences that highlight your genuine desire to help people and provide legendary service.
Highlight Relevant Experience: Make sure to mention your driving experience and any customer-facing roles you've had. We want to see how your background aligns with the responsibilities of being a Boots Healthcare Logistics Driver.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Boots.
How to prepare for a job interview at Boots
✨Know Your Routes
Familiarise yourself with the delivery routes and locations mentioned in the job description. Being able to discuss how you would navigate these areas shows that you're proactive and prepared.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Boots values legendary care, so be ready to share stories that highlight your ability to build relationships and handle challenges with a calm demeanour.
✨Emphasise Safety and Compliance
Discuss your understanding of health and safety protocols, especially in a driving role. Mention any relevant experience you have with following procedures and maintaining a clean vehicle, as this is crucial for the position.
✨Be Tech-Savvy
Since you'll be using technology like handheld devices for routing, be prepared to talk about your comfort level with new tech. Share any experiences where you've successfully adapted to new systems or tools in past jobs.