At a Glance
- Tasks: Collaborate with teams to enhance online services and analyse data for customer insights.
- Company: Join Boots, a leading health and beauty retailer committed to care and connection.
- Benefits: Enjoy competitive pay, generous discounts, and access to 24/7 support.
- Other info: Opportunities for personal growth and mentorship await you at Boots.
- Why this job: Make a real impact in digital trading while growing your career in a dynamic environment.
- Qualifications: Strong analytical skills and experience in digital environments are essential.
The predicted salary is between 30000 - 40000 £ per year.
Role: Digital Trading Operations Assistant Manager
Contract: Fixed Term
Shift pattern: Full time on site
Location: Nottingham Support Office - 5 days in the Office
Closing date: 22nd May 2026
Recruitment Partner: Matthew Nelligan
Are you ready to make a difference? Join Boots as a Digital Trading Operations Assistant Manager in Nottingham, Beeston and be part of a team that is dedicated to delivering care, confidence, and connection to our customers every day.
What you'll be doing:
- Collaborate with various teams including CSC, Logistics, IT, and Store Operations to enhance our online services.
- Analyse data to derive insights and respond to customer service queries effectively.
- Manage daily activities to meet KPIs and timelines, ensuring smooth operations.
- Identify areas for improvement and optimise processes to drive efficiency.
- Produce regular management information (MI) reports on trading activities to inform decision‑making.
What you'll need to have (our must‑haves):
- Strong analytical mindset with the ability to identify patterns and trends.
- Experience in a digital environment with a customer‑first mentality.
- Proven leadership experience in managing and developing a team.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and familiarity with data analysis tools like Databricks and PowerBI.
- A pragmatic approach to problem‑solving and stakeholder management.
It would be great if you also have:
- Experience in customer insight analysis.
- A background in e‑commerce or digital trading.
Where your brilliance can take you:
At Boots, we are committed to your personal and professional growth. You will have access to learning and development resources, mentorship, and opportunities to shape your career path within our dynamic organisation.
Rewards designed for you:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What's next:
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Digital Trading Operations Assistant Manager - 14m FTC employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Nottingham Support Office where collaboration and innovation thrive. As a Digital Trading Operations Assistant Manager, you will benefit from extensive personal and professional growth opportunities, alongside a comprehensive rewards package that includes generous employee discounts and a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading Operations Assistant Manager - 14m FTC
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Boots' digital trading strategies and think about how your skills can help enhance their online services. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written abilities, consider doing mock interviews with friends or using online resources to polish your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Boots team.
We think you need these skills to ace Digital Trading Operations Assistant Manager - 14m FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Trading Operations Assistant Manager role. Highlight your analytical skills and any experience in digital environments, as these are key for us at Boots.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your leadership experience and how you can contribute to enhancing our online services. Keep it engaging and relevant to the role.
Showcase Your Data Skills:Since data analysis is crucial for this position, mention any tools you're familiar with, like Databricks or PowerBI. We want to see how you can derive insights from data to improve customer service.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Boots
✨Know Your Numbers
As a Digital Trading Operations Assistant Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics and KPIs relevant to digital trading. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you managed a team or collaborated with different departments. Boots values a customer-first mentality, so share how you've motivated your team to enhance customer service.
✨Familiarise Yourself with Tools
Since proficiency in tools like Databricks and PowerBI is essential, make sure you can talk about your experience with these platforms. If you have any specific projects where you used these tools to analyse data, be ready to share those insights.
✨Emphasise Problem-Solving Skills
Boots is looking for a pragmatic approach to problem-solving. Prepare to discuss challenges you've faced in previous roles and how you identified areas for improvement. Highlight your ability to optimise processes and drive efficiency in operations.
