At a Glance
- Tasks: Lead fraud prevention and payment processing while managing a dynamic team.
- Company: Join Boots, a supportive and inclusive employer in Nottingham.
- Benefits: Enjoy generous discounts, flexible benefits, and a strong retirement plan.
- Other info: Great career growth opportunities in a vibrant work environment.
- Why this job: Make a real impact in digital operations and enhance customer experiences.
- Qualifications: Experience in fraud trends, online payments, and team leadership required.
The predicted salary is between 40000 - 50000 £ per year.
Role: Digital Operations Manager - Fraud and Payments
Contract: Fixed Term
Shift pattern: Full Time - 5 days in the office
Location: Nottingham, Beeston
What you'll be doing:
- Build and maintain senior partner relationships, leading the operational delivery agenda across multiple teams and third-party suppliers.
- Manage and optimise business processes for Fraud and Payments, enhancing operational efficiencies.
- Lead a team of Assistant Managers and Assistants, providing development opportunities to support their growth.
- Strategically plan operational activities, focusing on fraud prevention and payment processing.
- Identify and resolve issues affecting daily trading, providing insights to improve our customer offer.
What you'll need to have (our must-haves):
- Knowledge of current fraud industry trends.
- Experience working with online payments and familiarity with industry best practices.
- Proven experience in leading a team, with a focus on coaching and personal development.
- Excellent verbal and written communication skills, alongside strong numeracy skills for managing large datasets.
- Proficiency in Microsoft Office and the ability to navigate various systems.
- A structured approach to problem-solving, with a keen eye for detail and a desire to improve processes.
- Flexibility to support out-of-hours escalations and a proactive attitude towards challenges.
Rewards designed for you:
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
There's lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive.
Digital Operations Manager - Fraud And Payments employer: Boots
At Boots, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Digital Operations Manager in Nottingham, you will benefit from generous employee discounts, a robust retirement savings plan, and access to comprehensive wellness support, all while leading a dynamic team focused on fraud prevention and payment processing. Our culture prioritises personal development and operational excellence, making Boots an exceptional employer for those seeking meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operations Manager - Fraud And Payments
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Boots. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Digital Operations Manager - Fraud And Payments
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Boots.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Boots's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Boots
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Boots.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Boots will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Boots employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
