At a Glance
- Tasks: Help customers find their perfect eyewear and support eye-test activities.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Other info: Inclusive environment with great career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
The predicted salary is between 20000 - 25000 € per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.
About the role
You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading "Step Into Optics" training programme. This programme includes both workshop‑based learning and practical "on the job" experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
Optical Assistant in Devon employer: Boots
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values personal development and customer care. Our 'Step Into Optics' training programme equips Optical Assistants with the skills needed to thrive in their roles, while our generous benefits, including employee discounts and flexible working options, ensure a rewarding experience. Join us in creating meaningful connections with customers in a dynamic environment where every day brings new opportunities for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you walk into the store. It shows that you respect the role and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Assistant in Devon
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like your ability to build relationships with customers.
Highlight Your Willingness to Learn:We love candidates who are eager to learn and grow! Make sure to mention any previous training or courses you've taken, especially if they relate to retail or customer service. This shows us you're ready to dive into our 'Step Into Optics' programme.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Boots
✨Know Your Stuff
Before the interview, brush up on your knowledge about optical products and services. Familiarise yourself with common eyewear solutions and the basics of eye care. This will show your enthusiasm for the role and help you engage in meaningful conversations with the interviewer.
✨Showcase Your Customer Care Skills
As an Optical Assistant, customer care is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to listen and understand their needs, as this is crucial for building relationships in the store.
✨Demonstrate Your Willingness to Learn
Mention your eagerness to participate in the 'Step Into Optics' training programme. Talk about how you enjoy learning new things and how you plan to apply that knowledge in your role. This will reflect your commitment to personal development and growth within the company.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, the training process, or opportunities for career advancement. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
