At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career growth and a positive, collaborative culture.
- Why this job: Make a real impact by inspiring your team and connecting with customers daily.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You'll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you'll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next:
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre‑employment check after receiving an offer.
Assistant Manager in Derry employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package including flexible working options and employee discounts. Our commitment to diversity and community engagement ensures that every team member feels valued and can contribute meaningfully to our mission of delivering outstanding customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Derry
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Boots' website and social media. Understanding their values and how they operate will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience can translate into the Assistant Manager role, especially in customer care and team development.
✨Tip Number 3
Show off your coaching skills! Be ready to share examples of how you've inspired and developed your team in the past. Highlighting your ability to lead and motivate others will definitely catch their attention.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Manager in Derry
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience:Don’t just list your previous roles; give us specific examples of how you've delivered excellent customer care and operational standards. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Boots
✨Know Your Customer Care
As an Assistant Manager, understanding customer needs is key. Research common customer queries and think about how you would address them. This will show your potential employer that you’re ready to connect with customers and provide excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or coached your team to achieve performance goals. This will demonstrate your ability to lead and develop others effectively.
✨Familiarise Yourself with Data Interpretation
Since the role involves interpreting data and trends, brush up on your analytical skills. Be ready to discuss how you’ve used data to make decisions in previous roles. This will highlight your ability to react to changing customer needs.
✨Embrace Technology
With the emphasis on navigating new technology, be prepared to discuss any relevant tech experience you have. Whether it’s using retail software or managing online systems, showing your comfort with technology will set you apart as a candidate.
